Clinical Manager SSD

Clinical Manager College Board - Risk Management Hybrid (NYO) or Remote This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). In lieu of a cover letter, all applicants must complete the accompanying questionnaire. Candidates without a questionnaire will not be considered https://forms.office.com/r/82R9yfiYCn Please note: The candidate needs a Psy.D./Ph.D. degree in relevant psychological education area. About the Team Services for Students with Disabilities (SSD) The SSD team at College Board is a close knit, dedicated team of 28 people with a passion for helping test-takers with disabilities from around the world receive appropriate accommodations on College Board tests. The team is committed to providing exceptional decision making, education, and outreach to support test-takers, school personnel, and family members/guardians. We pride ourselves on being thorough and knowledgeable by staying current in the field. We also work closely with various College Board teams including but not limited to ACO, AP, SAT Suite of Assessments, and our State and District Partners. About the Opportunity You will be instrumental in College Board's mission to clear a path for all students to own their future. College Board provides accommodations to test-takers with disabilities so they can demonstrate their knowledge and skills. Your role will ensure that College Board exams accurately reflect the test-taker's aptitude/achievement rather than their disability. A Clinical Manager is an integral member of a team of professionals responsible for ensuring that test-takers with disabilities have access to all College Board tests. Under the direction of the Directors of Clinical Review, you assist with all activities associated with evaluating students' disability documentation to determine eligibility for accommodations on College Board tests (i.e., SAT Suite of Assessments; AP, CLEP). Additionally, the Clinical Manager communicates with school personnel, test- takers, families/guardians, and other College Board departments regarding documentation and accommodations, and serves as a resource in understanding psycho-educational assessment. In this role you will: Documentation Review and Determination (80%) Conduct cross program reviews of documentation from students seeking accommodations on College Board tests. Produce accurate and well-reasoned eligibility determinations that ensure access to College Board tests for test-takers with disabilities. Outreach & Customer Service (15%) Handle direct verbal and written communications with secondary schools, education professionals (counselors, psychologists, etc.), parents/guardians, and test-takers relevant to decisions, documentation, and accommodations. Listen carefully and with empathy to parent and test-taker concerns. Educate the caller about the review and appeal processes. Provide guidance on how accommodations are provided on College Board tests to ensure the test-takers needs are being addressed by the approved accommodations. Maintain communication with relevant professional organizations to highlight College Board's mission to serve test-takers with disabilities. Collaboration, Consultation and Technology (5%) Use various databases to gather relevant student data. Consult and collaborate with colleagues from both intra and interdisciplinary professions (psychology, neuropsychology, audiology, vision experts, medical experts). Provide and receive feedback to ensure the effectiveness, quality assurance and efficiency of the eligibility process. Produce materials that provide information relevant to accommodations on College Board tests, including presentations, print and web-based educational tools, and resources to be used for training and professional development. Facility and openness to exploring and using technology, innovation, and AI. About You Education/Experience: Psy.D./Ph.D. degree in elev