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Duty Manager (Security) NF-03

United States Army Installation Management Command

Honolulu, HIFull-time$55–60K/yrPosted 1w ago

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At a glance

Compensation
$55–60K/yr
Location
Honolulu, HI
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Serves as a Duty Manager in the Hale Koa Hotel Security Department, overseeing security for an 800-plus-room military hotel and Armed Forces Recreation Center. The role provides security services to guests, patrons, and employees, coordinates with hotel management and police, and responds to security issues under established policies and procedures. Direct security operations experience is required; hotel operations and experience writing and reviewing emails, incident reports, and shift logs are highly preferred.

Skills & qualifications

RequiredNice to have

Skills

Security OperationsProblem AssessmentPrompt Problem SolvingHotel OperationsEmail Writing and ReviewIncident Report Writing and ReviewShift Log Writing and Review

Qualifications

Direct Security Operations ExperienceHotel Operations ExperienceEmail, Incident Report, and Shift Log Experience

Benefits

Medical Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Summary

Serves as a Duty Manager in the Security Department of the Hale Koa Hotel. 2026 Cost of Living Allowance (COLA) for Honolulu, HI is 8.64%. This position will remain open until filled with a first cutoff date of 20 October 2026. Additional lists will be pulled after this first cut-off date at the request of the hiring manager. Local candidates will be reviewed first as PCS is not authorized. If determined that area of consideration is to be expanded, all candidates will be considered.

Duties

Serves as Duty Manager responsible for the security of 800+ room, full service military hotel and Armed Forces Recreation Center (AFRC). Security is provided on a 24 hour 7 day a week basis. Is responsible for the employee entrance video management system and for internal hotel security. Maintains constant radio contact with management and hotel operator, to ensure immediate contact for resolution of security issues. Assist the Military Police and DoD Police in maintaining security throughout the AFRC property. Provides a full range of security services to guests, patrons and employees. Reviews daily activity and incident report and initiates proper action in accordance with established policies, procedures and regulations. Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position. -Direct related work experience in security operations. -Must possess the ability to assess problems and find prompt solutions. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": -Experience in hotel operations. -Experience in writing and reviewing emails, incident reports and shift logs

How You Will Be Evaluated

Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility. Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. We will consider your responses to our application questionnaire. If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation. Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key. Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position. Depending on your situation, you may be able to claim one or more of the following eligibilities: NAF Preference 1 Spouse Employment Preference (SEP) NAF Preference 2 Involuntarily Separated From the Military (ISMP) NAF Priority Consideration 1 Business Based Action (BBA) NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit. Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the link below. Other Information

Area of Consideration: This job is open to candidates who live in this commuting area (the Island of Oahu). If determined that area of consideration is to be expanded, all candidates will be considered. If you reside outside of the local commuting area, relocation costs will be at your expense. PCS Costs: Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest. Allowances and Differentials: This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will be paid, contingent upon eligibility. Discover Your Path to Success! Before you apply, take a moment to explore our Applicant Information Kit - Your go-to guide for understanding our hiring process and making your application stand out. Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared. Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf Additional Information: Additional referrals from this announcement may occur for up to 90 days after the closing date. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

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