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Customer Records Specialist

Reynolds & Reynolds

Houston, TX · HybridFull-time$42–46K/yrSeen 1mo agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$42–46K/yr
Location
Houston, TXHybrid
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Customer Records Specialist maintains and updates customer files in the internal database, working with Sales and Customer Support teams to ensure accurate information worldwide. Responsibilities include activating/deactivating accounts, verifying contact details via internet searches and calls, and handling special projects after training.

Skills & qualifications

RequiredNice to have

Skills

Data EntryTypingCommunication

Qualifications

College Courses/Degree

Benefits

Medical Insurance
401(k) Match
Paid Time Off

Full job description

Administrative / Clerical

Full Time

Position Description

As a Customer Records Specialist you will be involved in the data maintenance of customer files within our internal customer database. This role will allow you to interface with our Sales and Customer Support Teams to ensure we have up-to-date information on current and prospective customers worldwide. You will be responsible for maintaining the integrity and accuracy of the customer files by activating and deactivating customers, verifying addresses and phone numbers by internet searches and phone calls, and other special projects as assigned.</p>\n

Training

Requirements

Ability to work on phones while maintaining a professional attitude; Able to work independently after being trained on a task; Calm with good communication skills; College courses/degree a plus, but not required; Detail-orientated and a self-starter with a strong work ethic; PC Skills including typing and data entry</p>\n

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:</p>\n- Medical, dental, vision, life insurance, and a health savings account\n- 401(k) with up to 6% matching\n- Paid vacation, sick days, and holidays\n- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.</p>\nCompany perks, including:\n- Referral bonuses\n- Professional development and training\n- Promotion from within\n- Associate discounts for cell phones, cars, computers, entertainment, and much more </p>\nFacility amenities, including:\n- An onsite dining facility offering complimentary breakfast and lunch\n- An onsite medical center\n- A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation </p>\nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.</p>\n

Salary:

42,000.00 - 46,000.00 / Yearly

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