SA21M4 Director Commercial Enablement

Description CAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge and, for 119 years, has helped innovators mine, assess, and apply that information to keep businesses thriving. The CAS team is global, diverse, and endlessly curious, and it strives to make scientific insights accessible to innovators worldwide. CAS is currently seeking a Director Commercial Enablement for our Sales team. This position will be located in Columbus, Ohio. Position Summary This role leads a dual-focused,: 1. Arm the commercial organization to sell the full CAS solution portfolio, from established products such as CAS SciFinder; STN; CAS BioFinder; CAS IP Finder, Powered by STN; and CAS Custom Services, to newer AI-oriented solutions such as CAS Newton, CAS Connections, the MCP connector, and future agentic AI capabilities. 2. Teaching the broader commercial organization, not just sales but also services, marketing, and support, how to use AI tools such as Claude in day-to-day work, including account research, prospecting, orchestration, call preparation, internal business process consulting, drafting, and administrative tasks. This is a leadership role, not an individual-contributor build role. The Director leads a team of enablement specialists who design, build, and deliver this work day to day, sets direction, builds the team's capability, and remains accountable for outcomes. The role carries three to four direct reports, no indirect reports, and budget responsibility for enablement programs and systems, and it is classified as exempt under the Fair Labor Standards Act. The Director leads the current enablement team and is accountable for shifting the function from a traditional learning-and-development model to a change-management model: work is measured by field adoption and behavior change, not course completions or content shipped. This role requires real product, customer, and market knowledge in CAS markets, not training craft alone, and is expected to build that same depth across the team. This role also owns how enablement content is built for an AI-native commercial organization: designing the curriculum and process for structuring, indexing, and refining enablement knowledge inside large language model-based tools such as Claude, and curating the resulting library of AI skills as CAS moves toward a future state where Sales, Marketing, Services, and Support all draw on that knowledge layer directly. Sales Enablement is expected to curate that library, not simply consume it. Position Responsibilities Product and Solution Enablement - Lead the team accountable for the enablement roadmap across the full CAS solution portfolio, including CAS SciFinder, STN, CAS BioFinder, CAS IP Finder, CAS Custom Services, CAS Newton, CAS Connections, the MCP connector, and future agentic AI capabilities, ensuring Sales and Customer Success teams lead with customer outcomes rather than product access or feature lists. - Maintain direct, current fluency across the full portfolio, with particular depth on AI-oriented solutions, , along with competitive positioning and the buyer set each product reaches: chemists, life scientists, IP professionals, and non-scientific enterprise buyers reached through MCP. - Partner directly with Product Management on all new releases, AI and non-AI alike, so enablement content ships in sync with launches. Consultative and Challenger Selling Methodologies Lead the team that designs and scales training in consultative and Challenger selling methodologies for both Sales a