Team Leader, Engagement

This job posting is anticipated to remain open for 30 days, from 22-Oct-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm\_source=DIRECT) .

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

The Senior Team Leader, Field Program Management, Engagement & Recognition is responsible for overall leadership of segments of our firm-wide recognition and engagement programs aligned to our broader firm engagement strategies, organizational goals and values.

Reporting to the Director for Field Program Management (Activation and Engagement), this role plays a critical part in fostering a culture of appreciation and engagement through leadership of innovative strategies and programming that enhances firm culture.

In addition, they are responsible for leading teams of Engagement Specialists and Coordinators aligned towards firm and business goals within the experience and colleague engagement domains and with the broader strategies of Field Management. These teams are focused on program design, program management, and program evaluation of critical event and recognition strategies.

RESPONSIBILITIES:

Lead strategy and teams (formal and matrix for complex programs) responsible for designing, implementing and executing comprehensive internal and external recognition programs and engagement strategies for field stakeholders in current state while also being strategic about future program enhancements (continuous improvement) aligned with firm transformation.

Oversees design and execution of annual program strategies that support employee engagement, drive forward outcomes for field and organizational priorities that align with firm values.

Ensures effective planning and delivery of event, engagement, recognition and award programs and initiatives, ensuring high-quality execution.

Collaborate with cross-functional and matrix teams to integrate programs, strategies and processes into broader engagement efforts.

Monitor and evaluate the effectiveness of programs, using data-driven insights to refine strategies.

Serve as a subject matter expert on recognition and engagement best practices and trends within the financial services industry.

Partner with leadership to ensure recognition and engagement initiatives are inclusive and equitable across all levels of the organization.

Manage budgets and resources for recognition and engagement programs.

Provide guidance, leadership, and training to engagement specialists and firm leaders on effective recognition and engagement/event best practices.

Support firm-wide culture initiatives by aligning strategies with broader engagement goals.

Maintain compliance with internal policies and external regulations related to recognition programs.

REQUIRED SKILLS:

Strong Communication skills

People leadership skills and experience

Must have executive presence

Program Management experience

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?\_sft\_category=awards-accolades)

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?\_sft\_category=awards-accolades-en-ca)

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .