IT Senior Analyst - Applications

Application Support & Lifecycle Management Ensure the reliability, performance, and security of cloud-based and enterprise applications that support mission-critical utility operations. Manage application lifecycle activities including upgrades, patches, enhancements, and vendor-supported releases. Troubleshoot complex application issues, identify root causes, and coordinate resolution with vendors, service providers, and internal teams. Maintain documentation for application configurations, integrations, and operational procedures. Cloud Platform Operations Support cloud modernization initiatives, including system upgrades, migration activities, and efforts to reduce technical debt. Monitor cloud application performance, availability, and resource utilization to ensure cost-effective and resilient operations. Validate new cloud technologies and architecture patterns through proof-of-concept activities under the direction of the Manager. Data & Integration Support Support data integration across legacy, cloud, and operational systems to ensure reliable and timely data availability. Document data flows and application interfaces to support analytics, reporting, and regulatory compliance. Collaborate with data engineers and analytics teams to ensure applications provide accurate, high-quality data. Security, Compliance & Operational Readiness Ensure applications comply with cybersecurity, privacy, and regulatory requirements relevant to the utility industry. Support audit readiness by maintaining documentation, logs, and evidence of system controls. Assist in business continuity and disaster recovery planning for critical applications. Continuous Improvement & Innovation Identify opportunities to improve system performance, user experience, and operational efficiency. Evaluate emerging technologies, tools, and methodologies that enhance LIPAs digital capabilities. Support AI-enabled initiatives by documenting application data flows and ensuring systems provide reliable inputs for models. Other Duties Perform other related duties as required. Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent experience. Five (5) years of progressive IT experience supporting enterprise applications, cloud platforms, or system integrations. Skilled in troubleshooting complex technical issues and coordinating resolutions across multiple teams. Familiarity with modern cloud platforms (AWS, Azure, or GCP) and enterprise application ecosystems. Demonstrated interpersonal skills to effectively work with vendors, managed service providers, and cross-functional business partners. Demonstrated exposure to and knowledge of regulated or operationally critical environments such as utilities, energy, transportation, or infrastructure sectors. Knowledge and ability to support system upgrades, cloud migrations, or modernization initiatives. Strong technical troubleshooting and problem-solving skills. Ability to manage application lifecycle activities and coordinate vendor-supported releases. Familiarity with cloud modernization approaches and reducing technical debt. Understanding of data governance, data quality, and enterprise reporting concepts. Ability to document data flows and system integrations clearly and accurately. Awareness of AIconcepts, use cases, and risks in a utility environment. Strong communication skills with the ability to explain technical concepts Tonon-technical stakeholders. Preferred Qualifications Advanced degree or certification in Computer Science, Information Technology, Business, or arelated field. To Apply: Interested parties should submit their cover letter and resume to Gary Martens, Director, Human Resources and Administration, [email protected]