Assistant Food and Beverage Manager- Makoto

Description:

As the Assistant Food & Beverage Manager of Makoto , you will support the General Manager in the daily operation of Makoto Vail, ensuring exceptional guest experiences, colleague engagement, and operational excellence. This leadership position is responsible for overseeing day-to-day restaurant operations, coaching colleagues, maintaining Hyatt service standards, and driving performance in a fast-paced luxury dining environment.

Reporting directly to the Makoto General Manager , you will assist in leading the front-of-house team while partnering closely with culinary leadership and hotel departments to achieve business objectives and deliver memorable guest experiences.

Responsibilities

• Support the General Manager in the daily operation of Makoto Vail.

• Lead restaurant operations during assigned shifts and act as Manager on Duty when needed.

• Ensure all colleagues deliver the Hyatt service promise and create exceptional guest experiences.

• Supervise, coach, and motivate front-of-house colleagues to achieve service excellence.

• Assist with recruiting, hiring, onboarding, training, and ongoing development of restaurant colleagues.

• Support scheduling and labor management efforts to maintain productivity goals.

• Monitor service standards, cleanliness, and presentation throughout the restaurant.

• Address guest concerns promptly and professionally, striving for complete guest satisfaction and recovery.

• Assist with implementing promotions, special events, and outlet initiatives.

• Partner with culinary leadership to ensure seamless communication and execution of food and beverage offerings.

• Participate in inventory management, purchasing controls, and cost containment initiatives.

• Ensure compliance with Hyatt standards, local regulations, health department requirements, and food safety procedures.

• Conduct daily walk-throughs of the restaurant to ensure operational readiness and adherence to brand standards.

• Support payroll administration, forecasting, reporting, and operational documentation as directed.

• Foster a positive working environment focused on teamwork, accountability, and colleague engagement.

Qualifications

• Previous restaurant leadership experience required, preferably in an upscale or luxury dining environment.

• Prior supervisory experience in Food & Beverage preferred.

• Strong knowledge of restaurant operations, service standards, and guest relations.

• Demonstrated ability to lead, coach, and develop teams.

• Excellent communication and interpersonal skills.

• Strong organizational, problem-solving, and decision-making abilities.

• Ability to work flexible schedules including nights, weekends, and holidays.

• Knowledge of Microsoft Office and restaurant operating systems preferred.

• Food safety certification or ability to obtain certification as required.

Why Work at Hyatt?

• Enjoy free meals in our colleague cafeteria for every shift worked

• Free parking on-site

• 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year

• Discounted & Complimentary hotel room nights

• Medical, Dental, Vision Insurance – (Full-Time colleagues)

• Flexible Spending Account (Full-Time colleagues)

• Retirement Savings Plan

• Basic Life Insurance

• PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)

• Opportunities to work around the world with Hyatt Hotels and Resorts

• Annual of Season Ski Pass Bonus

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

This application window is anticipated to be open at a maximum of 30 days from October 15th, 2026 to November 14th, 2026 or until a candidate is selected. Applications will be reviewed in the order in which they are received. Please visit hyatt.com/careers to apply.

Qualifications:

• The ideal candidate will have 2 years of progressive hotel leadership experience within Food and Beverage

• Demonstrated ability to effectively interact with guests

• Proven leadership skills

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven record of accomplishment in high volume concept, effective communicator, effective in providing exceptional customer service and ability to achieve financial, engagement and service goals.

• Experience with purchasing and inventories, comprehensive administrative skills, knowledge of inventory and control

Primary Location: US-CO-Vail

Organization: Grand Hyatt Vail

Pay Basis: Yearly

Job Level: Full-time

Job: Food and Beverage

Req ID: VAI001569

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.