Manager, Operations (Advanced Therapy Division)

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description: The Customer Relationship Manager is responsible for managing the booked accounts, coaching team members, identifying business opportunities and losses, and positioning and explaining the group's strategic direction. This position interacts with various departments (eg. Information Technology (IT), Underwriting, Sales and Product Marketing etc.) to ensure operational processes and activities comply with system and procedure requirements. He/She is responsible for coaching Customer Relationship Supervisors, managing administrative operations, customer service, training, and communications as well as consulting with product management to ensure senior leadership has up-to-date product and customer information. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.