Field Executive Sales Manager | MAC Cosmetics | Los Angeles, CA

Description

POSITION OVERVIEW

The Field Executive Sales Manager drives retail sales across assigned Retail Partner and Specialty Multi locations. This role builds strong relationships with retail teams, develops Retail Managers and Artists, and ensures excellence in sales, service, artistry, education and execution. Approximately 60% of the role is spent in stores engaging teams and consumers to increase client acquisition, conversion, retention and sales performance.

KEY RESPONSIBILITIES

• Deliver the sales plan by door and territory; analyze results, establish sales goals and KPIs, identify obstacles, and implement action plans.

• Coach, sell alongside and develop Retail Managers, Artists, freelance/on-call talent and Specialty Multi teams to achieve productivity, service and brand standards.

• Model an exceptional consumer experience through product education, authentic brand storytelling, artistry and needs-based selling.

• Strengthen client acquisition and retention through outreach, client relationship management, social influence, digital engagement and local community building.

• Partner with Education and Artistry teams to reinforce brand, product, service, sales and artistry training; assess local needs and provide actionable feedback.

• Manage employee performance through ongoing coaching, reviews, development planning and appropriate performance management.

• Build productive relationships with retail partners, district merchants, department managers, store leadership, brand teams and Centers of Excellence.

• Negotiate for space, staffing and resources to support launches, events and promotional activity.

• Plan and execute innovative store, mall and virtual events with retail, field marketing and event partners to drive traffic and sales.

• Support recruiting and selection, including final interviews and partnership with Talent Acquisition.

• Optimize staffing, schedules, payroll and selling-cost investments based on business trends, peak hours, training needs and sales opportunities.

• Maintain revenue calendars and sales plans; prepare business reviews, projections, staffing updates and event results.

• Observe consumer behavior, competitive activity and market trends; share insights and recommendations with brand and cross-functional teams.

• Ensure company policies, safe work practices, confidential records and expense-report requirements are followed.

Qualifications

• College degree preferred.

• 5+ years of experience managing retail stores, counters, territories or regions in a luxury business; beauty industry experience preferred.

• Demonstrated ability to drive sales and manage a multi-unit retail business.

• Strong knowledge of retail operations, events, product education, artistry, service and the beauty industry.

• Proven ability to lead, coach and develop teams and to address performance, staffing, inventory, turnover and event-execution challenges.

• Strategic, entrepreneurial and solutions-oriented, with strong negotiation, communication and relationship-building skills.

• Ability to interpret business results, consumer insights, competitive activity and beauty trends and translate them into sales actions.

• Ability to work effectively in a fast-paced, collaborative environment.

• Availability to work key business hours, including weekends, and travel within the assigned market.

• Valid driver’s license required to operate an ELC fleet vehicle.

• English proficiency required.

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].