Workforce Program Specialist (0343)

Summary

As a Workforce Program Specialist you will serve as a Senior Program Analyst, responsible for providing expert analysis on a variety of subject matter, and for initiating and/or leading projects involving the evaluation of programs and operations. Location of position: This position will be located in General Services Administration, Federal Acquisition Service (FAS), Office of Shared Services Delivery We are currently filling one vacancy, but additional vacancies may be filled as needed.

Duties

Position can be filled in any of the following locations: Washington, DC; Kansas City, MO; Fort Worth, TX; Lakewood, CO; Tacoma, WA; Atlanta, GA; New York, NY; Boston, MA; San Francisco, CA; Philadelphia, PA, Chicago IL except for the following locations: Orlando, FL, Tampa, FL, San Antonio, TX, Houston, TX, Norfolk, VA, Raleigh, NC. These locations can only be filled by current GSA employees who are already assigned to a building, and working within the specific locations for which they are applying and are not required to move if selected. As a Workforce Program Specialist, you will be responsible for the following duties: Plans and provides technical direction to complex projects requiring evaluation and identification of a variety of operational problems, including those related to human capital, organizational structure, and workforce efficiency, evaluating alternative solutions and recommending appropriate actions. Prepares and/or conducts briefings for higher level management to explain the specific analysis of subject matter, as well as to provide recommendations or action plans and provide guidance and/or direction for implementation, which often include strategic workforce solutions or organizational development initiatives. Conducts comprehensive studies of complex workforce programs to measure operational efficiency. Serves as an authoritative advisory liaison on workforce management activities, providing guidance on performance management, employee awards, recruitment efforts, position description updates, etc. Serves as the principal expert advisor to executive management on workforce optimization strategies. Leads cross-functional working groups dedicated to change management and organizational redesign. Requirements

If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS 13 salary range starts at $106,437 per year. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is defined as: experience in supporting workforce programs aligned with organizational goals in maximizing productivity while minimizing cost. This experience includes the following: Applying qualitative and quantitative methods (such as administrative data analysis, trend analysis, identifying skill gaps, surveys) to evaluate program operation's effectiveness and management objectives. Advising on workforce planning recruitment processes, human capital strategies and structure to ensure regulatory and operational compliance. Coordinating with the human resources staff to ensure management adherence in workforce management operations. Monitoring workforce performance, initiatives, and/or hiring metrics to optimize structure directly supporting the agency's mission, strategic priorities, and operational needs.

Education

There is no education substitution for this position. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and responses you provide on the application questionnaire. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. You will not be considered for the position if you fail to complete the assessment. You will be assessed on the following competencies: Oral Communication, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail, Self-Management Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle. If additional assessments are used, you will be provided with further instructions. Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA's Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority. You may preview questions for this vacancy. Benefits

You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development Other Information

Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.