Director, Solution Architect-Hyperscale Thermal

Job Description The Director Solution Architect, Hyperscale Power serves as Vertiv's primary technical partner for an assigned strategic hyperscale customer, working directly with the customer's engineering organization providing design assistance to current and next-generation power infrastructure architectures enabling best in class engineered solution from creation to deployment. Aligned one-to-one with a strategic customer, the Solution Architect develops a deep understanding of the customer's technology roadmap, design standards, operating requirements, and future infrastructure strategies, and drives alignment with Vertiv product development requirements. The role owns the end-to-end thermal architecture vision for the customer and provides continuity from early concept development through prototype, first-of-kind deployment, product development, and scaled production adoption. Success will be measured by product penetration, orders and market share growth. The Solution Architect partners closely with Global Account Directors, Power and Rack Solution Architects, Business Unit engineering teams, Technical Sales, and Application Engineering to translate customer requirements into differentiated Vertiv solutions and long-term portfolio opportunities. Key Responsibilities Customer Engineering Leadership * Build trusted relationships with customer engineering, infrastructure, and design leaders, serving as Vertiv's primary technical advisor for future power architecture decisions. * Develop deep understanding of customer technology roadmaps, design standards, operational requirements, and long-term infrastructure strategies. * Represent customer technical priorities within Vertiv, ensuring stakeholders remain aligned to customer objectives and evolving requirements. Architecture & Solution Development * Own the customer's end-to-end power architecture strategy from concept through deployment. * Lead development of future-state thermal architectures and scalable reference designs with customer engineering teams. * Translate customer objectives and roadmaps into system requirements, reference architectures, and design principles. * Evaluate technology alternatives, design tradeoffs, and long-term operational impacts to support customer and Vertiv decision-making. Innovation & Future Technologies * Lead technical discovery of emerging customer challenges, requirements, and opportunities. * Identify portfolio gaps, innovation opportunities, and future technology needs aligned to customer roadmaps. * Develop first-of-kind concepts supporting customer's next-generation data center architectures. * Influence Vertiv product roadmaps and technology investments through customer and industry insights. Development & Lifecycle Ownership * Maintain architectural continuity from concept through production deployment. * Lead prototype, validation, and first-of-kind solution activities through key development milestones. * Coordinate system-level design reviews and critical technical decisions. * Resolve architecture, integration, and performance challenges across customer and Vertiv stakeholders. * Capture customer insights and technical learnings to improve future solutions. Cross-Functional Leadership