Computer Lab Monitor/Assistant Technician

**POSITION:**Computer Lab Monitor/Assistant Technician **SCHEDULE:**Hours will vary. Full time. **LOCATION:**Owyhee, Nevada SALARY:$16.26-$17.51 (Grade12, Step 1-4) DOE TO APPLY: Direct Link: -https://shopaitribes.org/wp-content/uploads/2026/06/computerlabmonitor\_assistanttechnician\_2026\_updated.pdf Career Page: -https://shopaitribes.org/h-r-home/job-postings/ Please note, employers may close jobs on the website at any time. SUMMARY: Under direct supervisions, the Computer Lab Monitor/Assistant Technician will provide administrative support for the Information Technology Department, monitor the Computer Lab and assist clients. JOB REQUIREMENTS: Must have a High School Diploma or have successfully completed the GED Program. Proficient in the following applications to be used daily: Adobe Acrobat Professional, Publisher, Excel, Email, Google Workspace. Search engines such as Google Chrome, Mozilla Firefox and Microsoft Edge. At least 1-2 year of experience in a meticulous office setting. Must have a valid drivers license. Ability to conduct and direct research into Information Technology related issues and products as required. Excellent interpersonal skills with a focus on solutions and service delivery. Provide exceptional customer service while maintaining interpersonal skills Ability to prioritize and manage multiple duties simultaneously and respond to changing deadlines and priorities. Must possess key skills: typing speed at least 50+ words per minute Required to lift and carry objects and packages that weigh up to 40lbs. Involves long periods of sitting at a desk and some standing. JOB RESPONSIBILITIES/DUTIES: Monitor the computer lab to ensure a safe, quiet and productive environment. Track equipment usage of the computer lab, sign-ins and incident reports when required. Assist users with basic computer, software, printer, and internet issues. Install updates and assist with basic software installations under supervision in the lab computers. Perform routine checks of hardware, cables and lab equipment for damage or malfunction of the lab computers. Report technical problems, damaged equipment or security concerns to the supervisor. Help users log in and access approved websites and resources. Maintain cleanliness and organization of the computer lab, desks and common areas. Enforce lab rules and usage policies in a professional and respectful manner. Receive, distribute and inventory packages. Manage filing, data entry and digitizing any and all documents. Create purchase order requests for all Information Technology equipment related orders and be able to reach out to various vendors. Assist with ordering of hardware, software, cellphones and supplies within the IT department. Work with team members in the IT Department to resolve technical issues that may arise. Answer all incoming calls and direct them to the correct employee. Assist employees with various end user support and troubleshooting simple tasks. Help with basic questions about common applications and all electronic equipment such as but not limited: Microsoft Office, Email, computer hardware, cellphones, laptops and computer software. Other related duties as assigned. WORK ENVIRONMENT/PHYSICAL DEMANDS: Mainly working in an office setting with other and interacting with citizens who utilize the Computer Lab. EEO: Preference for filling vacancies will be given to qualified Indian Applicants in accordance with the Indian Preference Act (Title 25 U.S. Code, Section 472 and 473). However, the Shoshone-Paiute Tribes is an equal opportunity employer and all qualified applicants will be considered in accordance with the provisions of Section 703 (l) of the Title VII of the Civil Rights Act of 1964, as amended.