
ABX Customer Support & Business Development Specialist
Wilmington, OHJobSeen todaySeen in employer's feed today
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Job overview
The ABX Customer Support & Business Development Specialist supports customer service, billing, flight scheduling, vendor coordination, and charter quoting. The role also assists with flight operations coordination and UPS Peak badging and security documentation. Candidates need a high school diploma or GED, aviation and flight or regulatory experience, and proficiency with Microsoft applications and other listed tools. A college degree and experience with specified aviation systems are preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Description DUTIES AND RESPONSIBILITIES: * Assist with monthly reporting* Assist with customer support and billing* Assist with flight schedule changes* Reach out to 3rd party vendors for ad-hoc ground handling services* Assist with cross department operations coordination for flights, permits, overflights, and schedule changes* Assist with UPS Peak badging, security training documentation, and badge tracking* Assist with Ad Hoc Charter Quotes* Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: N/A REQUIREMENTS:* High School Diploma/GED* 3-5 years aviation experience* 2 years' experience in flight or regulatory environment* Proficient with Microsoft software: Work, Excel, PowerPoint* Fluent in Outlook, Teams and Microsoft 365* Experience with Docusign and Adobe Acrobat* A proven self-starter with the ability to adapt to a fast-paced environment* Excellent communication skills* Exhibit a high degree of accuracy and attention to detail* Ability to interpret flight schedules* Knowledge of airport identifiers PREFERRED:* College degree* Experience in Citrix, Ops ++ and Netline* Experience in obtaining flight permits and slots Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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