Senior Engagement Manager

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13762094 Your work days are brighter here. Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, youll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. Were in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, youll do meaningful work with Workmates whove got your back. In return, well give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, youve found a match in Workday, and we hope to be a match for you too. About the Team Workday is the leader in enterprise-class, software-as-a-service (SaaS) solutions for leading global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Worker Spend Management solutions for midsize and Fortune 500 companies.\ \ On the Financial Services and Insurance team, we are dedicated to providing top notch implementations to our customers. We focus on deep customer relationships and industry experience to position optimal solutions and maximum value for our customers over their long term relationship with Workday. We hope to bring in another outstanding and dedicated Engagement Manager to support our growing list of new and existing customers. About the Role ?The Senior Engagement Manager will be an expert with the Workday Deployment Methodology while managing large to complex global deployments. In this role, they will use their broad expertise to resolve multiple complex issues in creative and effective ways. They will also support executive level expectations by providing internal recommendations to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology. About You Basic Qualifications - 7+ years of experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments. - 5+years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications. Other Qualifications - Functional domain expertise with HCM and Payroll deployments. Additionally, experience in deployment of Financials product suite is helpful. - Proven strength in customer interactions, including successfully communicating with customers to understand their needs, as well as customer experience management, including analyzing customer feedback and implementing strategies to improve their experience. - Excellent critical thinking, to identify, understand, and generate solutions to problems - Experienced in executive presence, demonstrating confidence, poise under pressure and the ability to communicate effectively to influence key decision-makers. - Experienced in issue management, including identifying the root cause of issues and implementing conflict resolution techniques - Bachelor degree or equivalent work xperience; Business or Technical degree preferred. - Ability to travel up to 30% \ Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workdays comprehensive benefits, please click here{target="" _blank""=""}. Primary Location: USA.IL.Chicago Primary Location Base Pay Range: $129,000 USD - $193,400 USD Additional US Location(s) Base Pay Range: $116,600 USD - $207