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Info Tech Spec II

University of Utah

SALT LAKE CITY, UTJobSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
SALT LAKE CITY, UT
Work Authorization
Not specified

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Job overview

The IT Specialist provides comprehensive IT support and maintenance for contracted clients, including desktop, Windows and Mac devices, peripherals, printers, and network connectivity. The role is onsite and includes on-call responsibilities. It calls for a professional, concierge-level service demeanor, strong diagnostic and troubleshooting abilities, organization, attention to detail, and the ability to learn new processes. Senior Systems Administrators and department managers provide guidance and direction.

Skills & qualifications

RequiredNice to have

Skills

IT SupportDesktop SupportWindowsMacPeripheral SupportPrinter SupportNetwork ConnectivityDiagnostic TroubleshootingAttention to DetailOrganizationLearning AgilityCustomer Service

Full job description

Information Technology SpecialistsThe IT Specialist is a dynamic and proactive professional dedicated to providing comprehensive IT support and maintenance to our contracted clients for desktop, Windows and Mac devices, peripherals, printers and network connectivity needs. This individual will work in a highly professional and demanding environment, requiring a concierge-level, white-glove service demeanor. The role demands a high level of motivation, attention to detail, top notch diagnostic and troubleshooting skills for OS and software. The successful candidate must be highly organized and have the ability to learn new processes on a regular basis. Guidance and direction will be provided by Senior Systems Administrators and department managers to facilitate the IT Specialists integration and effectiveness within the team. This is an ONSITE position that will require on-call responsibilities. About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the Us Chief Information Officer and is responsible for many of the Us shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utahs system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.

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