Instructional Designer - ACS

Division: Headquarters Project Location(s): New York, NY 10001 USA Minimum Years Experience: 5 Travel Involved: 10-20% Job Type: Regular Job Classification: Experienced Education: Bachelors Degree Job Family: Human Resources Compensation: Salaried Exempt Location: Position can be performed from any U.S. company office with opportunity for remote work. The Instructional Designer supports the design and development of learning solutions that align to business goals and workforce performance needs. Working under the guidance of the Program Manager, this role contributes to the creation of engaging, high-quality learning experiences by translating defined learning objectives into effective instructional designs. This role collaborates with Program Managers, Subject Matter Experts (SMEs), and Learning & Development Specialists across domestic and international teams to gather input, organize content, and structure learning solutions in a variety of formats, including eLearning, instructor-led training, and performance support materials for a global audience. The Instructional Designer participates in design sessions and working meetings to support alignment and ensure learning solutions meet program goals. The Instructional Designer is responsible for developing key design deliverables such as storyboards, scripts, and content structures that enable efficient development. This role focuses on strong execution of instructional design work, while continuing to build capability in applying learning strategies and best practices.Essential Duties & Key Responsibilities: - Participate in design sessions, working meetings, and content workshops with subject matter experts and stakeholders to gather input and clarify learning needs - Translate defined learning objectives and program goals into structured learning solutions, including eLearning, instructor-led training, and performance support materials (e.g., job aids, quick-reference guides)Support the selection of appropriate learning modalities in collaboration with the Program Manager based on audience needs and business context - Design eLearning, ILT/vILT, and blended learning experiences aligned to established program directionDevelop detailed design deliverables, including storyboards, scripts, and design specifications that support efficient development - Apply adult learning principles and instructional design methodologies to create engaging and effective learning experiences - Collaborate with SMEs and internal partners to analyze and organize content into structured learning experiences - Provide input and guidance during development and review outputs to ensure alignment with design intent and quality standards Incorporate stakeholder and pilot feedback to refine and improve learning solutions - Prepare learning assets for LMS deployment, including exporting SCORM packages and coordinating with Technology and Knowledge Management teams - Ensure learning designs align with ACS University branding, standards, and user experience guidelines - Maintain organized design documentation, including storyboards, scripts, and version control - Contribute to continuous improvement of instructional design practices, templates, and standards - Support in-person design sessions and workshops at office or project sites as needed