IT SUPPORT TECH I
Dubuque, IAFull-timeSeen 1w agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
The IT Support Tech I reports to the I.T. Technical Support Supervisor and provides company-wide support for computers, printers, systems, software applications, and general network needs. The posting describes this as an entry-level position. The role is based in Dyersville, Iowa, and is listed as full-time on the first shift.
Skills & qualifications
Skills
Full job description
IT SUPPORT TECH I
Engineering Services and Products Company
1 Positions
ID: 374063
Posted On 10/20/2026
Job Overview
Summary
The individual in this position reports to the I.T. Technical Support Supervisor, and is responsible for company-wide IT support; computers, printers, systems, software applications, general network support, and special projects. This is an entry-level IT support position.
Essential Duties and Responsibilities
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Monitor, review and respond to Level I Technical Support
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Update and maintain computer systems
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Support policies and procedures related to network hardware and software
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Computer imaging and decommissioning
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Accurately track computer security cameras
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Troubleshooting VoIP phone system
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Printer maintenance and trouble shooting
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Working with vendor software support
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Network cabling installation and termination
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New Hire IT Orientation and training
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Escalate higher level IT tickets to appropriate personnel
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Individual projects and research assigned by management
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After hour support coverage
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Additional duties as assigned
Primary Contact
12164
FarmTek HR Department
,
563-875-2288
Phone
Phone
Phone
Fax
True
False
True
Job Details
Categories
Agricultural
Information Technology/Telecommunications
Maintenance/Repair
Location
Dyersville, IA
Shift
1st Shift
Job Type
Employee
Full/Part
Full Time
Company ID
1007
Job REQ #
374063
# Positions
1
Start Date
20261020
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Engineering Services and Products Company
About the Company
A rewarding career waits for you at Engineering Services and Products Company!
ESAPCO was founded in 1979 with the purpose of bringing the highest quality products at the most competitive prices with exceptional customer service directly to the agricultural, horticultural, building and retail trade communities. With this goal in mind, we have grown from a regional, two-person operation to one with corporate headquarters and sales call center located in South Windsor, Connecticut and a manufacturing and distribution center located in Dyersville, Iowa. Brands that fall under our umbrella include FarmTek, ClearSpan and GrowSpan.
How this job compares
Set against the 2,845 open IT Support jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This postingNot listed
- US median$68–97K/yr1,001 salary ranges
- US median$25–30/hr767 hourly ranges
- Openings
- Olive Jobs lists 38 open IT Support jobs in Iowa and 2,845 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Iowa
- Access Dubuque (this employer)6 open
- ASM Research, An Accenture Federal Services Company6 open
- TEKsystems3 open
- Experience
- IT Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 4 years (1,995 postings).
- Education
- 530 of the 2,845 open IT Support jobs (19%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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