Enrollment Specialist

Description We are looking for an Enrollment Specialist to support CalAIM-related client access, documentation quality, and program compliance in Santa Barbara, California. This Long-term Contract position focuses on coordinating enrollments, monitoring continued eligibility, and helping maintain accurate records that support timely reimbursement and effective service delivery. The ideal candidate brings experience with Medi-Cal or CenCal processes, strong attention to detail, and the ability to work closely with case management and homeless services teams.

Responsibilities:

• Coordinate client enrollment activities for eligible homeless services participants, including preparing, reviewing, and processing required CalAIM and CenCal documentation.

• Monitor ongoing benefit status and collaborate with internal staff to keep client eligibility current, reducing the risk of interruptions in coverage or services.

• Audit case management records to confirm services are documented accurately, interventions are clearly reflected, and notes meet reimbursement and compliance standards.

• Track authorization timelines in partnership with program and care teams, ensuring renewals and follow-up submissions are completed before deadlines.

• Examine claims-related records and supporting documentation in the health information system to help promote accurate billing and complete file maintenance.

• Identify workflow improvements that strengthen operational efficiency while keeping program practices aligned with CalAIM requirements and service expectations.

• Participate in meetings with internal and external partners, contributing recommendations that support service quality and continuous program improvement.

• Provide additional administrative and program support as needed to assist with the ongoing success of CalAIM implementation. Requirements • Bachelor’s degree in social work, psychology, counseling, nursing, public health, business, or a related discipline.

• At least 1–2 years of experience working with Medi-Cal, CenCal, or similar healthcare eligibility and enrollment systems.

• Background in reviewing care coordination activities and evaluating documentation for completeness and accuracy.

• Understanding of CalAIM or comparable healthcare initiatives; direct implementation experience is preferred.

• Familiarity with utilization management, provider oversight, authorizations, and healthcare billing practices.

• Strong computer and data entry skills, with the ability to manage detailed records accurately and efficiently.

• Ability to communicate effectively with multidisciplinary teams while maintaining a high level of organization and follow-through. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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