Regional Director - Operations (Mental Health)

OhioGuidestone provides a complete continuum of responsive person-centered prevention services, mental health and substance use treatment, and wrap-around supports, serving the needs of over 50,000 people each year through telehealth and locations across Ohio. ? At OhioGuidestone, we believe a workforce comprised of employees from diverse backgrounds and communities, and a culture of belonging makes us a better organization. Together, we continue to build a workplace that encourages, supports, and celebrates the varied voices of our employees. Essential Functions: Demonstrate the values and guiding principles of Our Promise each and every day, performing with the highest standards of excellence, integrity and ethics. Provides comprehensive oversight and leadership of all department operations, ensuring effective and efficient delivery of services and compliance with organizational, contractual, grant and regulatory requirements. Oversees contract and grant requirements, special programs and strategic initiatives, and the integration and coordination of care across services. Provides leadership and supports the success of the Health Center integration between primary care and behavioral health services. In conjunction with Regional VP, develop and execute strategic operating plans and goals for assigned division/sites. Support Regional VP in setting cultural tone; meet regularly with extended team to ensure transparency, understanding, safety, accountability and alignment Manage financial and revenue growth, work with leadership team to ensure accuracy for reporting, forecasting and budgeting processes. Collaborate with community partners to support region needs; serve as representative/brand ambassador for region (e.g. attend client and community engagement events as requested or required). Collaborate with leadership team to develop and refine processes to continually improve operations and workflows; participate in quality improvement projects (using lean or kaizen techniques) as team lead or member of leadership team. Promote clinical/service excellence to ensure staff and client/patient satisfaction by proactively addressing concerns through meaningful measures and interventions. Ensure that each site meets all internal and external Standards of Conduct as well as all COA, EAGLE, legal and regulatory requirements. Provide support and guidance to team members as needed to achieve monthly and annual [Collaborate with Human Resources to develop, implement, and maintain effective strategies for the recruitment and reten ]{segoe="" ui",="" tahoma,="" sans-serif"=""}