Business Architect

Overview

MCAPS-Core accelerates customer outcomes and business growth by uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission. Within MCAPS-Core, AI Business Solutions (ABS) is at the forefront of Microsoft’s AI transformation, helping organizations adopt AI-powered solutions, transform how work gets done, and realize measurable business value.

The AI Business Solutions Business Architecture team turns strategy into field execution and measurable business results across Microsoft 365, Copilot, Windows Cloud, and emerging AI-powered solutions. We own end-to-end go-to-market (GTM) plans, from solution-area planning and offer design to the guidance, content, and enablement sellers and partners need to execute at scale across Enterprise and SME&C.

We are hiring Business Architects across two opportunities supporting Microsoft 365 Suites and Windows Cloud , with opportunities spanning different levels of scope, experience, and responsibility. Both roles will translate business strategy into scalable field execution, working across Engineering, Product Marketing, Business Planning, Finance, Services, Customer Success, Sales, and Partners to drive measurable customer and business outcomes. The Microsoft 365 Suites opportunity will focus on bringing together strategies across the portfolio to create integrated customer journeys, commercial motions, and field guidance. The Windows Cloud opportunity will focus on Cloud Endpoint strategy and growth, including Windows 365 and Azure Virtual Desktop (AVD), with an emphasis on experience in Cloud Endpoint business, strategy, or commercial execution.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead end-to-end go-to-market (GTM) strategy and planning for Microsoft 365 Suites or Windows Cloud, connecting business priorities to scalable field execution.

• Design customer journeys, offerings, and commercial motions that connect acquisition and deployment to adoption, sustained usage, expansion, renewal, and measurable customer value.

• Define segmentation, targeting, growth priorities, and execution plans across Enterprise, Corporate, and SMB segments.

• Connect portfolio and workload strategies into cohesive plans that simplify execution for customers, sellers, and partners, addressing dependencies, trade-offs, and growth opportunities across solutions.

• Orchestrate Engineering, Product Marketing, Business Planning, Finance, Services, Customer Success, Sales, and Partners around shared priorities, objectives, and accountabilities.

• Translate strategy into practical seller and partner guidance, customer engagement paths, competitive positioning, and enablement that scale across Enterprise and SME&C.

• Design repeatable sales motions that help customers progress from initial interest through adoption, sustained usage, expansion, and value realization.

• Use market, competitive, customer, partner, and field insights to develop actionable recommendations, inform business decisions, and identify opportunities to accelerate growth.

• Identify execution blockers, establish clear ownership, and adapt strategies and execution plans as business priorities, customer needs, and market conditions evolve.

• Define and track key performance indicators (KPIs) across business health, pipeline, revenue, adoption, usage, renewal, and customer value, using business reviews and planning rhythms to guide priorities and corrective action.

• Lead strategic initiatives from business design through field activation and measurable outcomes, establishing governance, milestones, and cross-functional commitments that maintain execution discipline.

• Embody our Culture and Values

Qualifications

Required Qualifications

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years of experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience.

• 3+ years of experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance.

Preferred Qualifications

• Master's Degree in Business Administration or related field AND 5+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, banking, finance, economics, and/or partner organization experience OR Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 7+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience OR equivalent experience.

• 10+ years of experience across strategy, sales, and go-to-market (GTM) roles.

• Experience orchestrating complex, cross-functional and partner ecosystems to deliver shared outcomes without direct authority.

• Experience designing end-to-end customer journeys, commercial motions, and value-realization programs.

• Experience analyzing complex systems, connecting multiple workstreams, and translating insights into integrated strategies and actionable plans.

• Sales strategy experience, including translating business priorities into programs and guidance that support field execution.

• For the Microsoft 365 Suites opportunity, experience integrating portfolio or workload strategies into cohesive customer, commercial, or go-to-market approaches.

• For the Windows Cloud opportunity, experience with Cloud Endpoint strategy, business, or commercial execution, including Windows 365 and Azure Virtual Desktop (AVD).

• Knowledge of AI transformation and AI-powered tools, including Copilot.

Sales Strategy Enablement IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

Sales Strategy Enablement IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)