Information and Knowledge Management Analyst

Information and Knowledge Management Analyst

The Opportunity:

Provide in-depth support and lead problem solving and implementation efforts for specific technology products or applications. Apply specific functional and working general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance. May review or guide activities of more junior employees.

You Have:

• 4+ years of experience supporting secure environments such as the DoD

• 4+ years of experience providing Tier I, II, and III support for Windows-based systems

• Experience supporting Windows and Linux environments in a production setting

• Experience creating and deploying desktop operating system images and working with Microsoft Azure

• Experience with basic administration of Cisco VTC or VoIP systems

• Experience updating and managing antivirus and anti-malware products

• Knowledge of LAN technologies, including Layer 2 switching and Layer 3 routing

• TS/SCI clearance

• HS diploma or GED and 6+ years of experience in a professional work environment, Associate's degree and 5+ years of experience in a professional work environment, or Bachelor's degree and 3+ years of experience in a professional work environment

• CompTIA Security+ Certification

Nice If You Have:

• Experience with AWS services or hybrid cloud environments

• Experience with Windows Server 2012 and 2016, Windows 11, Windows 365, and basic exchange administration

• Experience with analytics platforms such as Power BI and Tableau

• Experience supporting or integrating System Applications and Products (SAP) systems

• Ability to automate tasks and support system administration through scripting

• Microsoft Certified Solutions Expert (MCSE), Azure Administrator, Cisco Certified Network Associate (CCNA), or Cisco Certified Network Professional (CCNP) Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.

• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.