
Athletic Trainer/DME Field Service Rep (Manhattan, NY)
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Job overview
Enovis seeks a Field Service Representative in Manhattan to support patient care in an orthopedic setting, with a background in durable medical equipment. The role involves educating patients and clinical staff on prescribed products, providing customer service, managing inventory, verifying patient benefits, and coordinating with customers and the Sales Team. The position serves physician offices, hospitals, patient homes, and clinics.
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Full job description
Who We AreABOUT ENOVISEnovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.For more information about Enovis, please visit www.enovis.com.What You'll DoAt Enovis we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence - with the goal of transforming medical technology as we know it.Because that's how we change the lives of patients for the better. And that's how we create better together. Why work at Enovis? See for yourself. As a key member of the Field Services Team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes.Job Title:Athletic Trainer/DME Field Service Representative (Manhattan, NY)Reports To:Field Service Team LeadLocation:Manhattan, NYBusiness Unit:Field Services - Bracing & SupportsRole Summary:Are you passionate about patient care and helping people live active lives? We are seeking a dedicated and talented individual with a passion for patient care in an orthopedic setting and background in Durable Medical Equipment to join us as a Field Service Representative in Manhattan, NY.This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos.Key Responsibilities:The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet the business need. * Responsible for application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and bone growth stimulators, and all other Enovis products prescribed by HCPs. * Provides routine customer service to patients, physicians, physician assistants, and other clinical staff. * Performs inventory management and participates in required audits. * Verifies patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility. * Serves as a liaison between the customer, Enovis, and the Sales Team. * Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.Minimum Basic Qualifications: * A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results. * Minimum of 2 years' experience with direct patient care, preferably in an orthopedic, physical therapy or athletic training environment, or related experience. * Demonstrated patient care experience. * Bachelor's Degree in a related field. * Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts. * Must possess a valid Driver's License and current automobile insurance.Desired Qualifications: * Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.Work Environment | Physical Demands: * Provides patient care in physician's offices, hospitals, patient homes, and/or clinics, etc. * This job involves potential exposure to airborne and bloodborne pathogens. * Physical
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