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Senior Student Consultant

UNIVERSITY OF TEXAS AT AUSTIN

Austin, TXJobSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Austin, TX
Work Authorization
Not specified

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Job overview

The Senior Student Consultant assists with monitoring calls and tickets by reviewing recorded phone calls and tickets in a timely manner. The role also supports the team with weekly, monthly, and end-of-fiscal-year KPIs, reports, and metrics, along with other assigned duties.

Skills & qualifications

RequiredNice to have

Skills

Call and Ticket MonitoringKPI Reporting

Full job description

Assist with call and ticket monitoring through timely review of recorded phone calls and tickets.Assist team with weekly, monthly and end of fiscal year KPIs, reports and metrics.Other duties, as assigned.

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