Knowledge Management Specialist

JOB REQUIREMENTS: Description The Company WE ARE ASQ: EXCELLENCE THROUGH QUALITY ASQ is the leading membership association to help quality professionals achieve their career goals and drive excellence through quality in their organizations and industries. We provide expertise, knowledge, networks, and solutions to a global membership of individuals and organizations spanning more than 140 countries. ASQ was founded in 1946 and is headquartered in Milwaukee, Wisconsin. The Position The Knowledge Management Specialist supports the day-to-day administration, maintenance, quality assurance, and execution of ASQ's enterprise knowledge, search, metadata, content-indexing, and AI-readiness standards. The role applies established knowledge architecture and governance standards, so digital content is consistently classified, tested, documented, and maintained across ASQ's search, web, content, and AI-enabled platforms. Experience with enterprise search platforms, CMS or content platforms, digital asset management, generative AI or retrieval-based knowledge systems, search analytics, content migrations, indexing, or large-scale content-quality initiatives is a plus. The hourly pay range for this role is $29-$36.50/hr. Any extended offer is based on the candidate's experience and overall fit for the role. Main Responsibilities Apply and maintain approved metadata, taxonomy, tagging, controlled-vocabulary, and content-classification standards and coordinate routine corrections with content owners. Support content ingestion and indexing, monitor source health and failures, validate new and updated content, and coordinate routine remediation with technical teams and vendors. Support day-to-day search-platform configuration, relevance testing, synonyms, filters, facets, dictionaries, and routine search-quality maintenance within established standards. Maintain approved knowledge sources and execute established retrieval, content-quality, and AI-readiness tests to identify missing, inaccurate, incomplete, or poorly retrieved content. Provide metadata, indexing, inventory, quality-assurance, and documentation support for content migrations, platform changes, and large-scale content-governance initiatives. Maintain operating procedures, standards documentation, change logs, inventories, testing scripts, and reference materials and support routine training for content creators and publishers. Compile routine search, indexing, metadata, and knowledge-quality reporting; track issues and remediation; identify recurring patterns; and recommend operational improvements. Adheres to ASQ Competencies: Trust, Accountability, Collaboration, and Transparency. Performs all other duties as assigned. Working Conditions and Physical Requirements: Hybrid Office Environment with Tuesdays & Wednesdays in office at the Milwaukee Headquarters... For full info follow application link. Equal Opportunity Employer, including Veterans and Individuals with Disabilities. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/CAA83617A12744FE Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.