Administrative Officer

Summary

The Administrative Officer is part of the network office staff that reports to the VISN Chief Business Implementation Manager (BIM). The incumbent provides expert knowledge of Veterans Health Administration (VHA) policies under the Business Manager's direction and is responsible for planning, developing and executing actions to ensure business operations and systems that are patient-centric, standardized and coordinated across the Health Service Areas.

Duties

The primary purpose of this position is to provide support to the direct office under the BIM by analyzing, evaluating, advice, and/or coordinating healthcare delivery systems and operations. The position provides a variety of managerial and administrative assistance in, but not limited to, the following areas: Program Administration and Quality Assurance (50%): -Act as a liaison or handles communication with people and/or groups within and outside of the BIM Division regarding quality metrics, clinical operational issues, access, and administrative functions (human resources, fiscal, logistics etc). -Research and/or analyze unstable or complex program issues. -Plan and/or accomplish special projects and programs such as equipment needs analysis and procurement. -Administer programs concerning position management and man-power utilization. -Assist in personnel administration, including knowledge of personnel operations such as position classification, performance standards, and competencies. -Serve as a resource and consultant to the BIM team and managers on these topics. -Provide full administration of reporting, evaluation, and follow-up associated with the organization's accreditation and other quality surveys, including but not limited to Joint Commission, Commission for the Accreditation of Rehab Facilities (CARF), and Long-Term Care Institute (LTCI) standards. Budgeting Guidance and Administration (25%): -Gather and analyze the BIM team's budget needs, consolidate the float pool, and supervises all phases of budgeting within administrative requirements. -Track funds expended in all accounts and make interim adjustments where necessary by applying knowledge and understanding of budgetary policies, procedures and regulations. -Formulate and execute the annual budget, including salaries, travel, supplies, equipment, and all other general operating expenses. -Manage fund control points, procurement and contracts. -Develop Statements of Work and Quality Surveillance Plans for contracts and serve as a contract COR. -Develop monthly and quarterly ceilings while maintaining running control of funds to ensure that accounts are within authorized levels. Direction/Long-Range Planning (25%): -Develop both long and short-range policies and plans for BIM Division by coordinating with the BIM Director, leadership, and staffing, as well as the VISN Program Managers and ELT. -Plan and support committees, as well as data collection and reporting, for Strategic Objectives and Performance Improvement programs. -On major issues, define the goal to be met, envision alternative policies, recommend a course of action, and implement the alternative chosen. -Independently develop and recommend the deployment and allocation of scarce resources, such as FTE, equipment funding, space allocation, and project and program funding. Perform other related duties as assigned. Work Schedule: Monday-Friday; 7:00am-4:30pm Telework: Ad-hoc -not on a reoccurring basis Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD105000 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/15/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Preferred Experience: -Experience independently managing or coordinating complex administrative programs and business operations within a healthcare system or similarly complex organization. -Experience analyzing administrative or operational programs, identifying problems or inefficiencies, and developing recommendations to improve effectiveness, efficiency, productivity, or service delivery. -Experience providing technical guidance, consultation, and recommendations to managers or senior leadership on administrative and operational matters. -Experience with budget formulation, execution, and fiscal management, including monitoring expenditures, managing fund control points, forecasting resource needs, and making funding or resource recommendations. You may qualify based on your experience and/or education as described below: You must have one year of specialized experience equivalent to at least the next lower grade GS-09; examples of specialized experience would typically include, but are not limited to: administrative functions, human resources, management analysis, procurement, reports management, data processing, operational and budgetary concepts, principles and practices related to the management of a department; develop new or modified policies, work methods, organizational structures, business processes, and/or program administration procedures; recruit, train, new employee orientation, disciplinary actions; formulates, justifies, executes and provides financial management/reporting. NOTE: Experience must be fully documented on your resume and must include job title, duties, month & year starting and ending dates AND hours worked per week. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or have successfully completed a LL.M, if related. (TRANSCRIPTS REQUIRED) OR Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate level education in excess of the first two years of progressively higher level education leading to such a degree. (TRANSCRIPTS REQUIRED) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Attention to Detail Decision Making Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.