ADMINISTRATIVE SUPPORT SPECIALIST

Summary

This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment

Duties

• Records Coordinator. Administers paper and electronic filing systems, develops file plans, and ensures proper organization, retrieval, transfer, and disposal. Conducts compliance reviews and assists staff with records policies and procedures.
• Provides executive administrative support to leadership. Manages calendars, schedules, and official visits. Reviews and tracks correspondence, drafts memos and reports, and handles visitor inquiries with discretion. Coordinates with senior officials.
• Coordinates office administration, supplies, equipment, workspaces, and workflows. Assists staff with office procedures and manages external taskers. Prepares reports and memos while coordinating scheduling and personnel actions with partners.
• Provides civilian HR administrative support. Manages onboarding, training records, and personnel databases. Tracks personnel actions, recruitment, and awards. Assists employees and supervisors with routine procedures and coordinates with HR offices.
• Performs other administrative and office support duties as assigned.

Qualifications

You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp. Specialized Experience: For the GS-9: You must have one year of specialized experience equivalent to at least the next lower grade, GS-7. Specialized experience must be documented in your resume. Specialized experience includes: Demonstrated ability to independently administer records management programs, provide executive-level administrative assistance, and coordinate complex daily office operations. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of Education for Specialized Experience: For the GS-9: Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, may be substituted to meet the specialized experience requirement. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. Combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. Official Transcripts: If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained), you MUST submit transcripts with your application. Official transcripts are not required at the time of application outside of what is outlined above; however, official transcripts must be verified PRIOR to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above. Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education How You Will Be Evaluated

Your application will be evaluated and rated under the Category Rating and Selection Procedures. We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. Please follow all instructions carefully. Errors or omissions may affect your rating. Eligible candidates will then be placed for selection consideration into 3 categories as described below: Best Qualified Category - Exceeds the minimum qualification requirements and demonstrates a high level of proficiency in the job-related competencies based on the answers to the occupational questionnaire. Highly Qualified Category - Exceeds the minimum qualification requirements and demonstrates proficiency in some of the job-related competencies based on the answers to the occupational questionnaire. Qualified Category - Meets the minimum qualifications as described in the Qualifications section of this announcement. The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/13047315 The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ [email protected]. Other Information

The Defense Security Cooperation Agency (DSCA) leads, directs and manages security cooperation programs and resources to support national security objectives that build relationships that promote U.S. interests, build allied and partner capacities for self-defense and coalition operations in the global war on terrorism, and promote peacetime and contingency access for U.S. forces. Our complete benefits package is one of the most comprehensive found in either government or private sector. These extraordinary benefits encompass health, pay, work/life balance, growth & learning. Selections are subject to restrictions resulting from DoW Program for Stability of Civilian Employment. Accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. This position is not covered by a bargaining unit. This position is Non-Exempt from the Fair Labor Standards Act. We may use this announcement to fill additional vacancies within 90 days of the closing date. Males born after 12-31-59 must be registered or exempt from Selective Service (see www.sss.gov) Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: You must be well qualified for the position to receive special selection priority under the ICTAP. A qualified ICTAP eligible achieving a score of 90 or above will be considered well qualified. You must submit a Separation-Reduction in Force (RIF) SF-50; a RIF Notice showing separation within the past year (or declining a management directed reassignment outside the commuting area, or a Termination of Disability Notice from OPM) and most recent performance appraisal. For more information, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp#ictap. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.? Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. See DoD Instruction 1400.25, Volume 300, at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level. All applicants are encouraged to apply electronically. If you are unable to apply online, you may contact 317-212-0454 for assistance. For candidates applying to this role, highlighting past experience in specific travel systems and tasker tracking software will significantly strengthen the application. Additionally, explicitly stating your exact written and oral Spanish proficiency level on your resume is critical to passing the initial HR screening. Finally, ensure your resume bullet points directly quantify how many executive-level calendars or personnel records you have managed.