Volunteer Services Coordinator Hospice

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

480 W Central Pkwy

City:

Altamonte Springs

State:

Florida

Postal Code:

32714

Job Description:

Schedule:  Full time

Shift :  Monday - Friday 8:30am- 5pm.

Location: 480 W. Central Parkway, Altamonte Springs – occasional travel for recruiting volunteer events

Reviews incident reports regarding conflicts between volunteers, patients, and caregivers, investigates and reports on findings, and observes volunteer work activities to evaluate performance. Organizes and participates in volunteer recognition programs. Maintains accurate records and provides timely statistical and activity reports on volunteer participation. Communicates with Patient Care Managers and others to determine specific needs for volunteers and assigns volunteers to assist in providing patient care services based on assessed needs. Participates in staff meetings, department meetings, in-services, and other related activities. Recruits, interviews, selects, and retains volunteers to support the patient census. Trains and monitors volunteers, placing them with patients or departments based on their strengths and weaknesses. Monitors volunteers' status and workload to ensure their services are utilized and assigned whenever available. Informs volunteers of policies, procedures, and standards of volunteer service. Develops and oversees newsletters and volunteer resources. Confers with volunteers to resolve grievances and promote cooperation and interest. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of basic to intermediate application of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, as well as internet software. [Required]

• Knowledge of patient database systems. [Required]

• Knowledge of telephone protocol. [Required]

• Demonstrated leadership abilities with critical thinking and problem-solving skills. [Required]

• Strong computer skills with proficiency in Microsoft Office Suite and database applications. [Required]

• Organizational skills with attention to detail and the ability to multi-task. [Required]

• Excellent verbal and written communication skills. [Required]

• Must have strong diplomacy and collaborative skills, as well as be a strong facilitator with the ability to work independently and within a matrix organization. [Required]

• Ability to work with a diverse population and age groups, and develop positive relationships with volunteers, staff, and community partners. [Required]

• Working knowledge of volunteer principles of administration. [Required]

• Understanding of business and/or Human Resources concepts. [Preferred]

• Customer Service skills. [Preferred]

Education:

• Associate [Preferred]

Field of Study:

• in a related field

Work Experience:

• 2+ related experience [Required]

• Volunteer program support, HR onboarding, or healthcare volunteer experience [preferred]

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$19.42 - $31.07

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse :

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Volunteer Services

Organization: AdventHealth Home Health and Hospice

Schedule: Full time

Shift: Day

Req ID: 153960010