Business Process Analyst

Business Process Analyst # Company Overview: The Intelligence and Security Associates (ISA) is a Virginia-based SBA certified Service-Disabled Veteran-Owned Small Business. ISA is a proud V3-certified employer, with one in two ISA employees having served in the U.S. military. Additionally, ISA holds a General Services Administration (GSA) Multiple Award Schedule (MAS) contract, and One Acquisition Solution for Integrated Services + (OASIS+) Total Small Business Pool Contract Vehicle. Originally founded as an education and training company, ISA continues a 20-plus-year tradition of providing value creation for our clients, delivering unique solutions tailored to their specific challenges across a broad range of national security issues and competencies. Our highly qualified subject matter professionals, data and technical experts, and our seasoned senior leaders specialize in national security and intelligence delivery services for the Department of War (DoW), the Intelligence Community (IC), and other federal and commercial entities. Our extensive Program of Work includes broad areas of Mission Engineering and Systems Integration, Strategic Advantage and Warfighter Support, and Operational Enablers to federal government and commercial entities across the defense and national security sectors. # # Job Description: Researches and analyzes core business processes to identify gaps and recommends improvement areas for the organization's performance and efficiency. Oversees change management and collection of requirements for project initiatives, utilizing a knowledge and understanding of process mapping, data collection, data analysis, procedure writing, and documentation. Develops and manages detailed project plans and revises the plans to meet changing needs and requirements. # # Work Model: Our people-first culture prioritizes the benefits of flexibility and collaboration. Consistent with government and industry standards that support a more fulsome return to in-office culture, ISA supports our clients and provides a working environment that promotes professional development opportunities through peer engagement and face-to-face mentoring. The ability to meet across teams at the office and cross-pollinate information is critical to our success. # Responsibilities: A Business Process Analyst analyzes and optimizes organizational processes. They document workflows, identify inefficiencies, and propose improvements. They develop process maps, conduct audits, and ensure compliance. They train staff, implement new systems, and monitor performance. They collaborate with departments, gather requirements, and facilitate change. Their focus is on streamlining operations, reducing costs, and enhancing productivity through effective process management. They ensure processes align with business goals and contribute to overall organizational efficiency. # # Duties: - Analyzes existing processes to pinpoint areas where improvements can be made. - Gathers and analyzes data to understand current processes and identify areas for improvement. - Creates visual representations of processes to facilitate understanding and analysis. - Proposes and implements solutions to streamline processes, reduce costs, and improve efficiency. - Works with cross-functional teams to implement changes and ensure successful adoption of new processes. - Identifies opportunities to automate tasks and processes to improve efficiency. - Keeps process documentation up-to-date, ensuring it is accurate and accessible. - Provides training and support to employees on new processes and procedures. - Works closely with stakeholders to understand their needs and ensures process improvements align with business objectives. - Effectively communicates process changes and improvements to relevant stakeholders. # # Other Duties: Duties, responsibilities, and activities an change at any time based on position requirements. These changes will be communicated by your supervisor. # Supervisor Responsibilities: None. This is an individual contributor role reporting to the Project Manager, Technical Director, or designated corporate lead. # Clearance Required: As a condition of employment, candidates must be able to obtain and maintain a favorably adjudicated Public Trust determination or Tier-1 equivalent, consistent with requirements set forth in U.S. law, federal regulation, and executive order. Applicants must be able to submit documentation establishing U.S. Person status upon hiring. All ISA employees are required to uphold and maintain the trustworthiness and suitability requirements of the U.S. federal government. # Experience Required: - - 8+ years' experience in Business Process Analysis. - - Strong analytical and problem-solving abilities. - - Proficiency in process mapping and data analysis tools. - - Excellent communication skills to effectively collaborate with stakeholders and present findings. - - Experience in project management and change management. - - Experience with change management methodologies. - - Familiarity with data analytics and visualization tools. - - Strong organizational skills. - - A solid understanding of business operations and strategies is essential for identifying areas for improvement. Education: - Bachelor's degree in business administration, management, engineering, or a related field (Required). # # Certification: - Lean Six Sigma Green Belt or higher # # Compensation: At ISA, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include 401(k) matching, PTO, paid Federal holidays, Life Insurance, Medical, Dental and Vision insurance, FSA/HSA options, professional development opportunities, and work-life programs. Our annual review program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in ISA's full benefit program. Part-time employees that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting . Salary at ISA is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The salary range for this position varies dependent on years of experience, relevant certifications and education. Salary