Operations Specialist

Job Posting: Shared Services Operations – Administrative Assistant (2 Openings), Springfield, OH

Are you detail-oriented, organized, and skilled with office processes? We are seeking two Administrative Assistants for our Shared Services Operations team in Springfield, OH.

Position Summary

As part of the Shared Services Operations team, you will play a key role in supporting daily office functions and maintaining operational efficiency. This position is perfect for those who thrive in a collaborative, multi-client environment and are comfortable adapting to changing priorities.

Key Responsibilities

• Accurately log and process checks, manage documents, and work through office queues.

• Communicate professionally with insurance carriers both through inbound and outbound calls.

• Provide support across teams to meet client requirements and maintain service quality standards.

• Research and resolve items received via faxes, reports, tasks, correspondence, and refund/return checks.

• Follow established procedures and company guidelines in all tasks.

• Take on additional projects or duties as assigned, sometimes with short notice.

Requirements

• Office experience and proficiency with Windows 365 applications (Outlook, Excel, Word, Teams).

• High attention to detail and a reliable work ethic.

• Ability to occasionally work overtime as needed.

• Strong history of teamwork and collaboration.

• Comfortable with the physical requirements of the job, including standing, sitting, and walking as needed.

• Consistent employment record; candidates with multiple employment lapses may not be considered.

Job Details

• Schedule: Monday – Friday, 7:00 AM – 3:30 PM (includes a 30-minute lunch)

• Hours: 40 hours per week

• Compensation: $19.00 per hour

• Location: Springfield, OH 45505

• Contingent Role

If you meet these qualifications and are ready to contribute to a skilled, professional team, we encourage you to apply today.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment\_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.