Systems Administrator II

Position: System Administrator II Location: Hybrid (supporting NOAA DSRC, Boulder, CO) Terms: Full Time Clearance: Must be a US Citizen and able to obtain a Public Trust clearance Travel: 0--10% ## RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. RIVA Solutions is a mission-driven IT services company supporting Federal agencies through digital transformation, modernization, and innovative technology solutions. We deliver measurable outcomes while supporting critical government missions. ## Program Overview The System Administrator II supports NOAA's Earth System Research Laboratories (ESRL) and the N-Wave national network program by providing hands-on systems administration and end-user support services across multi-platform scientific computing environments. ## Position Overview RIVA Solutions is seeking a System Administrator II to provide operational IT support, systems administration, asset management, and customer service for NOAA research and operational programs. This role is ideal for an IT professional building expertise across enterprise infrastructure, cybersecurity, cloud technologies, and Federal compliance requirements. ## Core Responsibilities - Maintain data files and control procedures for networked desktop and server-connected systems. - Ensure system security and data integrity through user account, password, and access management. - Perform and verify daily system backups, execute file restores, and maintain backup media inventories. - Install, configure, and maintain hardware and software across UNIX/Linux, Windows, and macOS platforms. - Triage, escalate, track, and resolve user support tickets using enterprise ticketing systems. - Assist with vulnerability scanning, patch management, and remediation efforts. - Support asset tracking and inventory management using property management and tracking tools. - Maintain hardware, software, and configuration databases and supporting technical documentation. - Perform media sanitization and assist with IT equipment disposal processes. - Generate reports on system health, backup status, inventory, and open service requests. - Participate in on-call support rotations and assist with after-hours operational support. - Support compliance with Federal cybersecurity policies including FISMA and NIST requirements. - Provide audio/visual and video teleconference (VTC) setup and support services as needed. ## ## Minimum Qualifications - Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience. - 2--4 years of hands-on systems administration experience in a networked enterprise environment. - Experience with macOS administration, Jamf Pro, and Apple Business Manager. - Working proficiency with UNIX/Linux and Windows systems administration. - Solid understanding of TCP/IP, DNS, DHCP, and networking fundamentals. - Experience managing user accounts, access controls, and password administration. - Experience performing system backups, restores, and data integrity verification. - Ability to work independently under general supervision and manage assigned priorities. - Ability to obtain and maintain a Public Trust background investigation. - U.S. Citizen or otherwise authorized to work in the United States. ## ## Preferred Qualifications - Familiarity with BigFix, PDQ Suite, Graylog, and enterprise monitoring tools. - Experience with Druva or comparable enterprise backup solutions. - Knowledge of Federal cybersecurity frameworks including FISMA, NIST 800-53, and RMF. - Exposure to vulnerability scanning tools and remediation workflows. - Experience supporting scientific research or research computing environments. - Active Directory administration experience. - CompTIA Security+, Linux+, or equivalent technical certifications. ## ## Salary $90,000 ## RIV Benefits - Paid Time Off / Sick Leave - Health, Dental, and Vision Coverage - Life Insurance - 401(k) Retirement Plan with Company Match - HSA/FSA Spending Accounts - Long- and Short-Term Disability - Pet Insurance - Wellness Program Initiatives - RIVA Flex (Flexible Hours and Hybrid Support, where applicable) - Additional Workplace Benefits ## ## Equal Opportunity Statement RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.