Office Assistant/Clinic Safety Liaison

Job Responsibilities: Perform general administrative tasks assigned in accordance with the office procedures of the clinic. May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing. Operate the front desk duties during peak hours or when primary staff in unavailable. Sort, organize and maintain office records. Assist with new patient enrollments as necessary. Assist with various insurance/billing reports as necessary. May assist with patient drug testing procedures; Assists, direct and monitors all persons entering and leaving the Clinic property, including emergency vehicles and personnel; Interact with staff and patients in a professional manner at all times; Monitors parking area (at minimum of twice per hour) and lobby to ensure that no loitering or misconduct takes place; reporting all concerns to director immediately; Keeps accurate notes reporting within various systems as outlined by Clinic standards; Communicates regarding incoming admissions, visits and deliveries to appropriate staff; Performs light maintenance duties and repairs; including touch-up painting, emptying and picking up trash, changing light bulbs, cleaning spills and various repairs. Performs regular safety checks, including smoke detectors, locked doors, alarm systems, etc; Perform other duties as assigned. Your Education, Skills, and Qualifications: High school diploma or equivalent required Previous administrative experience in a healthcare setting Comfortable working in an opioid treatment program (OTP) / recovery environment Skilled in answering phones, greeting patients, and providing front-desk support Experience with billing processes, patient check-in, and appointment scheduling Proficient with computer systems, word processing, and basic data entry Familiarity with office equipment and general clerical duties (scanning, faxing, filing) Strong organizational skills, attention to detail, and ability to multitask Professional and courteous communication skills (in person, by phone, and in writing) Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations Dependable, team-oriented mindset with a focus on supporting clinical staff and patients