IT Support

Description

Robert Half is seeking an experienced IT Support to join a small, client-focused IT consulting organization. This position offers the opportunity to work directly with a variety of small business clients, providing both remote and onsite technical support across Microsoft technologies, infrastructure, and end-user environments.

Location: Remote with local onsite client visits (Portland Metro Area)

Schedule: Part-Time (5 to 10 hours per week)

Duration: 1 year to start, ongoing

Responsibilities

• Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, licensing, and multi-factor authentication (MFA).

• Provide Tier 1 and Tier 2 technical support for end users, resolving hardware, software, and connectivity issues.

• Monitor and troubleshoot daily backup jobs, ensuring successful completion and resolving failures.

• Manage Windows updates and patching for servers and workstations.

• Troubleshoot Windows desktops, laptops, printers, and network connectivity issues.

• Install, terminate, test, and label Cat5e/Cat6 structured cabling.

• Install, configure, and support IP security camera systems (CCTV/NVR).

• Deploy, configure, and maintain Windows devices.

• Maintain accurate IT asset inventory and technical documentation.

• Support employee onboarding and offboarding activities, including user provisioning and equipment setup.

• Document technical procedures and identify opportunities to improve IT operations and security.

Requirements

• 3+ years of IT support or systems administration experience.

• Hands-on Microsoft 365 administration experience.

• Experience supporting Windows desktops and Windows Server environments.

• Working knowledge of Active Directory and Microsoft Entra ID.

• Experience with structured cabling installations and IP security camera systems.

• Solid networking fundamentals, including TCP/IP, DNS, DHCP, and VPN troubleshooting.

• Strong communication skills with the ability to provide excellent customer service.

Preferred Qualifications

• Experience with Microsoft Intune device management.

• PowerShell scripting experience.

• VMware or Hyper-V administration.

• Firewall configuration and administration.

• Knowledge of cybersecurity best practices and IT security principles.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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