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Director, Operations & Clinical Services

University Hospitals Health System

Beachwood, OHJobSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Beachwood, OH
Work Authorization
Not specified

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Job overview

The Director, Operations & Clinical Services contributes to UH Community Medical Center senior leadership by identifying business opportunities and developing hospital services through business plans. The role builds physician relationships and provides leadership across medical center departments. It also oversees planning, operational management, and quality improvement for specified operations, while coordinating with system leaders and ambulatory leadership to support program growth, access, and patient and provider experience.

Skills & qualifications

RequiredNice to have

Skills

Business DevelopmentBusiness PlanningPhysician Relationship ManagementLeadershipOperational ManagementQuality ImprovementAmbulatory Program ManagementBusiness Process ImprovementGrant Development

Full job description

A Brief Overview The Director, Operations & Clinical Services will be a contributing member of UH Community Medical Center senior leadership teams and will identify new business opportunities, create and implement new hospital services through business plans, develop and maintain physician relationships and provide leadership, oversight, and inspiration to a range of leaders and departments within the medical center. What You Will Do - Maintain visible presence in the community to assess opportunities for program growth and expansion. - Identify and implement program development opportunities and synergies through the use of business plans and by working with a wide range of colleagues throughout the UH system - Collaborate with physicians and other providers to build and foster strong relationships for the growth and success of the hospital and to optimize patient care in the community - Coordinate the recruitment and retention of new physicians to support the growth, expansion, and program development initiatives - Develop business process improvement initiatives as it relates to a variety of ambulatory services - Lead community benefit initiatives, identify and pursue grant opportunities, and partner with development and other UH system functions to advance the mission of the entity medical center. - Provide leadership oversight for planning, operational management, and quality improvement for medical center specific operations such as: Radiology, Laboratory, Operating Room, Outpatient Surgery, Central Sterile Processing, Wound Contract, Respiratory, Timeshare/Property Management, Patient Transport and Fitness Center. Indirect oversight: Rehabilitation Services, Pharmacy, Facilities, Nutrition Services, Environmental Services, Construction, Safety, Security and Supply Chain. Where appropriate, this oversight is in conjunction with system leaders for the departments to ensure a coordinated and aligned prioritization of work and goal achievement. - Where applicable, plans, implements and optimizes ambulatory programs/initiatives in collaboration with ambulatory leadership and other UH departments to improve access, patient and provider experience, staff engagement and revenue generation. - Partners with institutes and physician practices to create strategies and initiatives that foster service line growth and efficiency. - Develops and operationalizes business plans to support programmatic development. Additional Responsibilities - Performs other duties as assigned. - Complies with all policies and standards. - For specific duties and responsibilities, refer to documentation provided by the department during orientation. - Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Equal Opportunity Employer -- minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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