Information Analyst III

Telecommuter

Full time

R29147

Workforce Classification:

Telecommuter

Join Our Team: Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. (https://www.premera.com/visitor/careers#awards)

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/ .

As an Information Analyst III , you'll transform complex data into actionable insights that drive smarter decisions and meaningful business outcomes. Partnering with stakeholders across the organization, you'll uncover trends, solve complex challenges, and deliver analytics and reporting that support strategic initiatives, enhance experiences, improve operational performance, and advance organizational success. Your work will directly influence decisions that help Premera remain innovative, competitive, and member focused.

This is a remote/telecommuter position working from home.

What you’ll do:

• Confer with business partners on the most complex business topics to determine business needs and report requirements to provide appropriate solutions through extracting and analyzing data for the purpose of increasing revenue, decreasing costs, and/or complying with regulations; organize other analysts and monitor technical efforts to accomplish specific goals.

• Design, develop, document, maintain, and review data extract reports and analyses created from complex ad hoc requests submitted by Underwriting management.

• Peer review the work of others in the department and others throughout the company; assess the peer review skills and processes of departments throughout the company and work with those departments on process improvements.

• Recommend and evaluate improvements to operational databases, data quality, and productivity; organize and implement changes; train team members.

• Test and document results consistent with department standards; review the work of others for completeness; create and maintain documentation standards.

• Develop dashboards to streamline communication of key data metrics and trends.

• Analyze and resolve complex problems, assessing alternatives as appropriate, and implement solutions; identify, analyze, and research errors found during peer review; evaluate new procedures; direct work with other departments to implement solutions.

What you’ll bring:

Required Qualifications

• Bachelor's Degree in Mathematics, Computer Science, Management Information Systems, Health Care Administration, or a related field, or (4) years of work experience.

• (5) years of experience in a data analytics and/or reporting role.

Preferred Qualifications

• (3) years of experience in a healthcare discipline.

• Strong SQL, Excel, Python, and Access skills.

• Experience with business intelligence and analytics tools such as Tableau or Power BI.

Knowledge, Skills, and Abilities

• Thorough knowledge of a reporting or query programming language, relational databases, and/or related software packages; significant experience in data management and technical writing.

• Excellent problem definition, problem solving, and technical writing skills.

• Excellent written and verbal communication skills and ability to deal with management at all levels.

• Demonstrated to work independently and as a member of a team; ability to lead work teams to accomplish specific project goals.

• Significant knowledge of health care and the health care industry; knowledge of health insurance concepts and terms.

Physical Requirements

The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation:

• This is primarily a sedentary role which requires the ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.

• This role requires the ability to keyboard and to communicate clearly and understandably in person and over the telephone.

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

• Medical, vision, and dental coverage with low employee premiums.

• Voluntary benefit offerings, including pet insurance for paw parents.

• Life and disability insurance.

• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

• Generous paid time off to reenergize.

• Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

• Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

• Commuter perks make your trip to work less impactful on the environment and your wallet.

• Free convenient on-site parking.

• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at [email protected] or via phone at 425-918-4785.

Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin .

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Salary Range:

$81,100.00 - $137,900.00

National Plus Salary Range:

$92,400.00 - $157,100.00

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska .

We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.

At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.

As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.

Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.