Solution Sales Advisor-Global Blackbelt AI Business Process

Overview

The MCAPS-Core AI Business Process Global Black team is at the forefront of Microsoft's AI transformation, helping organizations become AI-powered businesses. We help customers leverage Copilot, AI agents and Dynamics 365 to reimagine how work gets done and realize value faster. By combining deep technical expertise, customer insight, and a relentless focus on outcomes, our team is shaping the future of work for millions of people around the world. We are united by a shared mission: turning the promise of AI into real value for customers, partners, and Microsoft.

This specific role aligns to the Americas Global Black Belt (GBB) team, which is a sales overlay that supports Microsoft’s largest, most strategic, and complex AI transformation customer opportunities across the Americas. GBBs combine deep sales expertise, technical acumen, and AI thought leadership to shape deals, translate Dynamics 365, Copilot, and emerging AI capabilities into customer value, and help field teams successfully land new solutions.

As a Global Blackbelt AI Business Process Solution Advisor, you will lead Microsoft’s most strategic and complex Dynamics 365, Copilot, and agentic AI pursuits. This role requires a unique combination of AI thought leadership, deep enterprise sales expertise, and strong technical acumen, with the ability to translate agentic AI and business applications into compelling business value for our largest customers. This role will align to one or more of the following industries: government, retail, financial services, or healthcare.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead validation of solution capabilities and business cases with customers, aligning sales approaches to customer priorities and business outcomes.

• Partner with field teams to identify, qualify, and prioritize high-value opportunities, develop value narratives, and advance complex sales motions.

• Collaborate with product engineering and go-to-market teams to share customer and field insights that inform solution roadmaps, readiness, and positioning.

• Build scalable sales guidance, solution patterns, and business-value content that supports consistent execution across field teams and partners.

• Provide technical and business guidance to sellers and decision makers, helping address adoption considerations and demonstrate solution value.

• Other: Embody our culture and values.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail)

• OR equivalent experience.

Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technical solution architecture and enterprise sales, business development, strategic consulting, technical consulting, or relevant/prioritized industry (e.g., Finance, Healthcare, Retail)

• OR equivalent experience.

• Relevant technical certification(s) in cloud technologies, solution architecture, or related domain (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert) or equivalent industry certification.

• Experience selling enterprise business applications, including Dynamics 365, Salesforce, Oracle, SAP, ServiceNow, or comparable platforms.

• Experience leading large, complex strategic pursuits, including opportunity strategy, value-based selling, solution and competitive positioning, business case development, negotiation, and close.

• Experience shaping AI transformation and agentic business process strategies and translating emerging technologies into differentiated customer value.

• Technical expertise across business applications and AI solutions, with the ability to lead value, solution, and technical conversations with business and IT decision makers.

• Experience within financial services, healthcare, government, or retail; ERP and/or CCaaS experience is preferred.

Solution Sales Advisory IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)