Transportation Specialist (part-time)

Job Descriptions:

POSITION SUMMARY

The Transportation Specialist is responsible for providing safe, timely, reliable, and courteous transportation for outpatient behavioral health program participants and assisted living residents to medical appointments, therapeutic services, and other approved destinations.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

• Transportation Duties

• Provide door to door or escort assistance when required.

• Assists patients & residents enter and exit the vehicle safely.

• Follow established routes and schedules.

• Adjust schedules as needed for traffic, weather, or patient needs.

• Ensure timely arrivals and departures.

• Maintain a calm, professional, and therapeutic demeanor.

• Patient & Resident Safety

• Conduct pre-trip and post-trip vehicle inspections.

• Verify passengers are safely seated and properly secured.

• Assist individuals with mobility challenges, walkers, canes, and wheelchairs.

• Ensure compliance with wheelchair securement and passenger restraint procedures.

• Monitor passengers during transport for signs of distress, illness, behavioral concerns, or emergencies.

• Observe and report notable behavioral changes, changes in condition, safety concerns, or incidents to clinical staff.

• Follow emergency response procedures when needed.

• Vehicle Maintenance & Compliance

• Keep the van clean, sanitized, and presentable.

• Monitor fuel levels and schedule routine maintenance.

• Report mechanical issues promptly.

• Maintain required driver credentials and certifications.

• Comply with state driving regulations, hospital policies, and transportation safety standards.

• Completes daily and weekly safety inspections of the vehicle.

• Stores vehicle appropriately and securely during and at the end of shift.

• Maintains complete and accurate records on the van’s activity, passengers, and mileage.

• Customer Service Duties

• Greet passengers professionally and respectfully.

• Provide compassionate service to older adults and behavioral health clients.

• Build positive relationships while maintaining professional boundaries.

• Address concerns and answer transportation-related questions.

• Maintain a calm, professional, and therapeutic demeanor.

• Performs other duties as assigned.

Hours: Minimum 15 hours/week, Monday-Thursday, 7:45am-2:00pm

Required Experience:

QUALIFICATIONS

Education, Experience:

• High school diploma or equivalent

• Satisfactory driving record

• Ability to operate a motor vehicle in a safe manner

• Experience working with older adults preferred

Certificates, Licensure, Registrations:

• Valid Driver’s License

• Current Basic Life Support (BLS) certification

• Able to pass a driving background check including all driver competencies.

GENERAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and / or ability required:

• Ability to add, subtract, multiply, and divide

• Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, safety rulings, operational and maintenance and organizational policies / procedures

• Ability to write reports and correspondence

• Ability to effectively present information to patients, families, employees, health care providers, etc...

• Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and health care providers

• Ability to work with skill in identifying problems

EQUIPMENT, TOOLS, MATERIALS

• Knowledge of computer hardware equipment and software applications relevant to work functions.

Keyword: Transportation Specialist Part-time.

From: Pender Community Health