Inside Sales Representative

Description We are looking for an Inside Sales Representative to join a growing team in Memphis, Tennessee. This contract position with permanent potential is ideal for someone who enjoys building customer relationships, identifying coverage needs, and driving revenue through consultative phone-based sales. The role focuses on delivering responsive service while helping customers understand insurance options and make informed purchasing decisions.

Responsibilities:

• Engage prospective and existing customers by phone to uncover needs and recommend appropriate insurance products and related coverage options.

• Build and maintain a consistent sales pipeline, following up on leads and opportunities to convert interest into closed business.

• Work toward individual and team revenue goals by applying effective inside sales techniques and maintaining strong activity levels.

• Explain policy features, pricing, and benefits clearly so customers can compare options and select suitable solutions.

• Provide courteous, timely support in a call center environment, resolving questions and strengthening customer confidence throughout the sales process.

• Document customer interactions, sales activity, and account updates accurately within internal systems to support reporting and service continuity.

• Collaborate with colleagues and leadership to improve outreach strategies, customer experience, and overall sales performance.

• Stay informed on available insurance offerings, including auto, casualty, and basic life products, to present accurate information and recommendations. Requirements • Prior experience in inside sales, customer service, or a phone-based sales environment.

• Demonstrated ability to meet or exceed sales targets and contribute to annual revenue growth.

• Comfortable handling a high volume of outbound and inbound calls while maintaining professionalism and attention to detail.

• Strong communication and relationship-building skills with the ability to guide customers through purchasing decisions.

• Familiarity with insurance-related products such as auto, casualty, or basic life coverage is preferred.

• Ability to manage multiple priorities, maintain accurate records, and follow established sales processes.

• Proficiency with common business systems and the ability to learn internal tools quickly. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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