HOP Program Manager

Description

Closes: September 30, 2026

Job Description

Lead Avista's Human and Organizational Performance strategy by partnering with leaders and frontline employees to strengthen operational learning, improve risk management, and prevent serious injuries and fatalities. Serve as the enterprise subject matter expert for HOP while coaching leaders, facilitating learning teams, influencing safety culture, and integrating human performance principles into daily operations

HOP Responsibilities

• Lead the implementation and integration of HOP and energy-based safety principles across operations, safety programs, critical risk activities, and existing risk management frameworks.

• Coach leaders, frontline employees, safety professionals on practical HOP tools, energy-based safety concepts, critical control thinking, field application, and learning-focused behaviors.

• Partner with operations and safety leadership to embed HOP, energy-based safety, and continuous improvement practices into daily work planning, pre-job briefs, job observations, learning reviews, corrective action processes, and safety program improvements.

• Deliver HOP training, workshops, and field coaching that build trust, engagement, open reporting, and learning.

• Apply HOP principles to critical risk activities and SIF exposure by helping teams recognize error-likely situations, verify safeguards, and manage high-consequence energy sources

Preferred Qualifications

• Experience implementing Human and Organizational Performance (HOP), Human Performance Improvement (HPI), Operational Learning, Safety Differently, Learning Teams, Just Culture, Operational Excellence, or equivalent systems-based approaches to safety and performance.

• Experience in utilities, energy, construction, or other high-energy environments.

• Experience identifying, assessing, and strengthening controls for high-energy hazards, including electrical, mechanical, pressure, thermal, and stored energy systems.

Enterprise Safety Program Manager I Requirements

• Bachelor’s degree in occupational safety, environmental health and safety, industrial hygiene or related field required.

• Three (3) years progressively increasing responsibility in areas such as occupational safety, risk management, regulatory compliance, safety management systems, or other safety-related project/program management required.

• Effective and flexible written and verbal communication skills, including presentation and public speaking required.

• Project Management or Program Management experience preferred.

• Demonstrated skill in organizing resources and establishing priorities required.

• Understanding of utility operations preferred.

• Ability to establish goals and objectives.

• Ability to effectively plan work activities, schedules, priorities, and utilization of resources.

• Ability to use appropriate technology to organize, synthesize, and communicate data.

Hiring Range: $88,336 to $114,838

Enterprise Safety Program Manager II Requirements

• Bachelor’s degree in occupational safety, environmental health and safety, industrial hygiene or related field required.

• Seven (7) years progressively increasing responsibility in areas such as occupational safety, risk management, regulatory compliance, safety management systems, or other safety-related project/program management required.

• Effective and flexible written and verbal communication skills, including presentation and public speaking required.

• Project Management or Program Management experience preferred.

• Demonstrated skill in organizing resources and establishing priorities required.

• Understanding of utility operations preferred.

• Ability to establish goals and objectives.

• Ability to effectively plan work activities, schedules, priorities, and utilization of resources.

• Ability to use appropriate technology to organize, synthesize, and communicate data.

• Comprehensive knowledge of budget principles, development, and administration.

Other combinations of education and experience may be considered.

Hiring Range: $100,378 to $131,496

Hybrid work options are available for this role. The successful candidate will be required to work at our Spokane headquarters at least 3 days per week including Mondays and Tuesdays with additional day(s) determined by the manager.

To Apply We encourage you to apply as many of our positions have multiple levels to account for an incoming employee’s various knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

Total Rewards

At Avista, our employees are the foundation of our success. Their dedication drives the value we deliver to our customers and communities. That’s why we prioritize the physical, mental, and financial well-being of our team members and their families.

We offer a comprehensive Total Rewards program designed to support every stage of life and career. Our offerings include:

• Affordable healthcare options including medical, dental, and vision coverage

• Retirement benefits with an enhanced 401(k) match

• Incentive programs rewarding performance and contributions

• Competitive paid time off including holidays, personal days, and vacation

• Life and disability insurance for added peace of mind

• Wellness resources supporting mental and physical health

• Education and development support including tuition assistance

• Community giving programs encouraging employee engagement and impact

• Other optional benefits from Legal insurance, Pet insurance, and more (Eligibility subject to Bargaining Unit affiliation)

To learn more, please visit our benefits website at https://avistabenefits.com/.

We are committed to maintaining a competitive and equitable total rewards package that attracts and retains a diverse, skilled, and engaged workforce.

In compliance with state laws, we provide the full salary range for each position, along with the typical hiring range based on qualifications, experience, and internal equity. The full salary range for this position is $88,336 to $162,614. Questions regarding compliance with this requirement can be directed to [email protected].

Avista’s Commitment to Equal Opportunity Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Please view Equal Employment Opportunity Posters provided by OFCCP here (https://www.dol.gov/agencies/ofccp/posters) . Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at [email protected] if you would like assistance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.