Sr. Distribution System Operator, OR Distribution Control Center

On a rotating shift basis, the Sr. Distribution System Operator has complete operating authority and jurisdiction over the electric distribution system with responsibility for its day-to-day operation including oversight and guidance of field personnel when switching, performing system repairs, or installing and removing electric distribution equipment. The Sr. Distribution System Operator must have a developed proficiency in the principles of operating an electric power system with emphasis placed on the operation and understanding of distribution equipment. Core Responsibilities * Accurately develops required planned and emergency distribution switch orders within NMS or initiates other actions to ensure the safe, secure and reliable operation of the electric distribution system while avoiding unnecessary customer outages, unsafe conditions and operating errors in accordance with all Company policies and procedures. * Ensures response to emergencies in a timely manner commensurate with current corporate guidance and communicates that response to proper company personnel. Manages field forces, supervisory and weekly, to ensure that emergency work is progressing by managing and facilitating resources necessary to complete the job. * Supervises the Service Operators including managing their performance, accurate time reporting, and workload to ensure efficient use of company resources and reduce inconsistencies. This includes oversight in the areas of company callouts, dispatch and effective management of crews, ETR accuracy, comprehensive and timely updates in OMS and other applications, and timely updates to the management staff on duty. Directs and enforces the provisions of the collective bargaining agreement, corporate and departmental policies. Participates in the disciplinary process if/when necessary. * Coordinates the operation of substation distribution equipment with the System Operator, including planned and emergency switching, clearance requests and equipment repairs in a timely and accurate manner. * Ensures timely internal & external notifications are prepared and distributed as per departmental guidance documents including accidents, environmental and safety incidents, outages, system maintenance requirements, as well as day-to-day activities. * Provides quality assurance by actively assessing the department's compliance to specifications, procedures, rules and regulations, identifying deficiencies and their root causes and correcting deficiencies for overall improvement to avoid errors, enhance productivity, improve electric service reliability and ensure compliance. * Understands the NYISO DER market and communicates the effects of local Distributed Generation to the Energy Control Center and other departments as needed. Including monitoring, controlling, and leveraging local Distributed Generation for distribution system security and crew safety. * Participates in internal procedural and operational improvement initiatives. Responsibilities include, but are not limited to, soliciting recommendations and best practices from peers, drafting new Operating Instructions and/or revising existing Operating Instructions. * Provides accurate and timely mapping updates and manages the update process with the Mapping Department, to include, but not limited to, as-built changes communicated by field forces, mapping inaccuracies found during operations and new additions to the distribution system. The Sr. Distribution System Operator is required to follow-up on their own identified mapping feedback. * Performs other related assignments, as required. Required Education/Experience * Bachelor's Degree and 3 years of relatable Electric Control Center or Electric Operations or Engineering experience or * Associate's Degree and 4 years of relatable Electric Control Center or Electric Operations or Engineering experience or * High School Diploma/GED and 5 years of relatable Electric Con