
Senior Deposit Operations Specialist
Pittsburgh, PAJobSeen todaySeen in employer's feed today
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Job overview
The Senior Deposit Operations Specialist supports the Deposit Operations team lead with daily tasks and handles client implementation, maintenance, teller work, quality review, escrow sub-accounting, and ongoing client support. The role also assists with new employee training and works with internal teams to execute responsibilities and meet service levels. Candidates need a high school diploma or equivalent and at least five years of experience, including two years in bank deposit operations.
Skills & qualifications
Skills
Qualifications
Full job description
Primary Functions of the Position:
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Assists the Deposit Operations team lead on daily tasks
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Performs client implementation set-up, maintenance requests, teller work, and quality review
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Manages Escrow clients as it relates to sub accounting
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Assists with new employee training
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Ensures all service levels are met
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Responsible for ongoing client support
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Works closely with Relationship Managers, Sales, Wire Operations, Treasury Operations, ACH Operations, Loan Operations, Capital Markets, and Compliance to effectively execute the responsibilities of the position
Education and Experience Requirements:
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High School Diploma or equivalent; post-secondary education preferred
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Minimum 5 years of experience, including 2 years bank operations experience in a deposit operations role
Essential Skills and Abilities:
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Demonstrates knowledge of all Deposit products, systems, and related processes
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Candidates should have experience with Deposit products including Checking, Money Markets, Certificates of Deposits, and CDARS/ICS
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Candidate should possess branch knowledge, such as teller work, new account opening, and client service requests
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Ability to communicate effectively in writing and over the phone
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Ability to work in a fast-paced, high-intensity work environment
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Job may require additional hours of work during peak periods to meet service levels
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