Senior Claims Representative (Multi-Line)

The Senior Claims Representative (Multi-Line) investigates, evaluates, and settles multi-line claims within established authority level, including those of complexity and high exposure. Specific duties include: determines coverage and investigates claims; determines liability; determines amount of loss/damage; reviews and interprets policies to determine coverage; makes personal, written, or telephone contact with general public, reporting agencies, and suppliers of goods/services; determines settlement values; reviews reserves and modifies as necessary within established authority or seeks appropriate approvals; develops and documents claims files; negotiates with insureds, claimants, or legal representatives; issues claim and expense payments securing appropriate approvals for check requisition on claims exceeding authority; ensures compliance with the Unfair Claim Practices Act and Good Faith Claim Handling regulation; and performs other miscellaneous duties as assigned or directed. Applicants must possess Bachelor's degree or equivalent education and experience combination; proficient interpersonal relations and communications skills (both written and verbal); thorough knowledge of claims law; proficient analytical and problem-solving skills; capacity to work independently; moderate computer knowledge; demonstrated organizational and time management abilities; demonstrated abilities to deal with a variety of personalities; minimum of five years' experience with investigation, management, and negotiations of liability and property claims in MBG states of operation. Full benefits package, including PPO health, dental reimbursement, vision, 401(k) and Roth 401(k), and PTO, starts the first of the month following employment. Please visit our website to learn more about us and why you might want to work with us. Equal Opportunity Employer Best Places to Work in PA Employer 2009, 2010, 2011, 2012, 2013, 2014, 2017, 2018, 2022, 2024, and 2025.