Confluent - Technical Program Manager - Intern Conversion

Introduction

At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

About the Role:

As a Technical Program Manager in the engineering organization you will play a critical role in fulfilling the engineering vision to build, deliver, and operate highly scalable streaming infrastructure and the surrounding product ecosystem. You should be comfortable and experienced in driving and delivering highly complex projects on time leveraging data/AI based tooling and decision making. These projects will span across multiple teams, functions and geographies.

Tech in Texas! Austin is a Confluent early career engineering hub. Your role will be a hybrid working model that introduces you to Confluent's culture and enables faster learning, onboarding, and coaching.

What You Will Do:

Work with stakeholders to drive cross cutting and/or critical initiatives for the company.

Drive process and tooling improvements

Ensure that we are able to deliver projects on time.

Proactively identify and resolve roadblocks/challenges affecting projects.

Train and help other leaders to become better in program management.

Scale the engineering groups in terms of their operations and programs with tooling and process improvements

Make technical decisions to keep projects running on time.

Work with Engineering, Product and Security leadership to streamline and drive our projects on a predictable schedule

Run cross-functional meetings and drive decision making around schedule adjustments, bug triage and internal and external partner/customer delivery.

Act as a communications liaison between technical and non-technical colleagues

Lead technical design and architecture discussions across cross-functional teams

Required technical and professional expertise

Smart, humble, and empathetic

Have a strong sense of teamwork and put team’s and company’s interests first

Familiar with data analysis and AI tooling, SQL, automation skills

Driven and excited about the challenges of a fast-paced, innovative software startup environment and GSD!

Preferred technical and professional experience

• Front-End Development Skills: Exposure to designing, developing, testing, and delivering front-end components of software applications using leading-edge and/or proven technologies.

• DevOps Engineering Knowledge: Familiarity with DevOps engineering practices and tools, contributing to the development of automated CI/CD pipelines.

• L3 Support Engineering: Exposure to L3 support engineering, debugging customer-reported problems, and designing, developing, and unit testing code fixes.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.