Senior Business Analyst (Remote- US)

Who We Are Join a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do The Strategic Analysis Group at First American is looking for a team member to join them as a Sr. Business Analyst, with relevant A.I business analysis skills to contribute towards the goals of the Company. The Sr. Business Analyst is someone who thrives at the intersection of business strategy, process optimization, and technology enablement. This role partners closely with business leaders, product, and technology teams to uncover opportunities, define clear requirements, and translate complex problems into actionable insights and solutions. The Analyst will lead and support discovery and implementation analysis efforts by collaborating with required teams to inform and support the business and digital transformation initiatives within the FA- Title Group of Companies. The role will directly support key business & technology efforts within First American including A.I. transformation projects. We welcome candidates with demonstrated experience supporting A.I initiatives. What You'll Do Partners & Collaborates: Works directly with internal and external customers (business leaders, technology leaders, SMEs, other partners) to understand business problems and analysis needs and support initiatives. Plans Approach: Understands business context, goals, challenges, baseline metrics and develops stakeholder list and the required analysis approach to proceed with analysis. Discovery: Conducts and documents the business & system discovery including current state processes, capabilities, value streams, systems, data, etc. using best practices. Identifies user needs: Conducts required research (primary and secondary) to gather qualitative insights, feedback and understand change impacts. Participates or leads working sessions, workshops or interviews to elicit and document business needs and requirements. Analysis: Analyzes findings to identify gaps, change impacts, challenges assumptions and identifies opportunities within people, process and technology domains. Leads Data Analysis**:** market, financial, operations, organizational data analysis and synthesizes large volumes of data to identify trends, derive insights, validate hypothesis and inform decisions Shares Recommendations: Synthesizes information to develop high quality executive presentations and readouts using appropriate tools. Shares insights backed by strong business case and data, including recommendations (people, process and technology) that drive measurable business outcomes and informs future state. Future State Design: Supports development of future state design by documenting business requirements and target state capabilities, processes and features as needed. Supports Implementation: leads business re