Solutions Consultant

JOB REQUIREMENTS: POSITION SUMMARY: The Regional Solutions Consultant (RSC) is a customer-focused position responsible for customer satisfaction by providing responsive service that enhances the delivery of FedEx Office (FXO) products and services. The role encompasses extensive interaction with customers, over the phone, in-center and out of the center gathering customer data to grow customer spend in the sales market. The RSC works with minimal instruction and supervision and interacts on a daily basis with customers, store managers, team members and vendors accomplishing established business objectives. Location Details The desired location for this position would be Milwaukee, WI. Preferred Qualifications Proven experience in a commercial B2B sales environment, with a focus on strategic customer engagement and account alignment. Demonstrated success in a field sales role, involving direct, face-to-face interaction with clients. Consultative Selling Skills Tech-savvy, with hands-on experience using CRM software (e.g., Salesforce) and proficiency in Microsoft Office Suite, including Excel and Outlook Calendar. A strong background in coordinating with multiple stakeholders and departments to achieve common goals. Proven ability to serve as a key liaison between account managers (RAMs, NAMs) and operational teams, ensuring effective communication and successful, team-driven outcomes. Ability to work independently GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Represent FedEx Office (FXO) as the on-site sales and support expert for all print and related needs Represent FXO by attending key department meetings, site visits and planning meetings which may include making presentations on FXO's product and service offerings to decision makers at supported locations Demonstrate consultative behaviors to ensure friendly, polite, and expert service is delivered to sales supported customer accounts Grow revenue at assigned customer locations through customer education of business solutions and product offerings (e.g., Color, Black & White Copy, Signs & Graphics, Holiday and Promotional, etc.) Act as FXO's primary relationship owner for the Sales team within the assigned customer location/ locations. Hold product/service overview presentations with these and other departments/leaders with the customer to ensure (1) each department understands FXO's products/services and (2) employees act as enthusiastic advocates for FXO within their facility Use a consultative selling approach Identify and grow existing assigned customer accounts using resources available Project hunt for new business within assigned customer location(s) Responsible for customer retention/ recovery activities Manage bid follow up and consult on complex orders Implement local marketing... For full info follow application link. EOE, including disability/VETs ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/F18319B4BB6E4D0F