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Departmental Technician 7-10 - Ottawa County

State of Michigan

Holland, MI · FlexibleFull-time$23.93–36.63/hrPosted 1 day agoStill listed 1 day ago

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At a glance

Compensation
$23.93–36.63/hr
Location
Holland, MIFlexible
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Departmental Technician supports Michigan Department of Health and Human Services local offices with equipment, telephone, alarm, security, and system troubleshooting functions. The role conducts research and analysis, completes special projects, and serves as a liaison to the Department of Technology, Management, and Budget or Department of Information Technology. At the advanced level, it also assists local office management and staff and provides training. Remote or hybrid work may be considered based on operational needs.

Skills & qualifications

RequiredNice to have

Skills

Technical SupportTroubleshootingResearch and AnalysisStaff Training

Qualifications

High School Diploma or GEDOne Year Administrative Support ExperienceOne Year Technician or Paraprofessional ExperienceTwo Years Technician or Paraprofessional ExperienceOne Year Advanced Administrative Support ExperienceTwo Years Administrative Support Supervisor ExperienceTwo Years Administrative Support ExperienceThree Years Technician or Paraprofessional ExperienceTwo Years College or ExperienceBachelor's Degree or ExperienceBachelor's Degree and One Year Job-Related Experience or ExperienceBachelor's Degree and One Year Professional Experience or Experience

Full job description

This position is being reposted to obtain additional applications. If you already applied to this specific posting, you do not need to reapply to be considered.

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

Departmental Technician 7-E9This Departmental Technician position performs a variety of support activities for the Department of Health and Human Services at its assigned local (county) office(s). This position provides technical support functions for the local offices’ equipment, telephone system coordination, alarm and security systems, non-technical and limited technical system and problem detection, and reporting assistance. Conducts analysis, research, and completes special projects for the local office. Provides guidance to other staff within the office. Serves as the local offices’ liaison and primary contact to and from the Department of Technology, Management, and Budget (DTMB).

Position Description 7-E9 Level

Departmental Technician 10 This advanced, senior level Departmental Technician provides assistance to local office management and staff for a variety of support activities in the Department of Health and Human Services local office. This position serves as a troubleshooter pertaining to local office technical support functions and performs advanced level research and analysis for local office management. Provides training to other staff within the office and serves as the local offices’ liaison and primary contact to and from the Department of Information Technology.

Position Description - 10 Level

Job Specification

To be considered for this position you must:• Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.

  • Relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
  • Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
  • Attach a cover letter.
  • If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions

Education Possession of a high school diploma or a GED Certificate. Experience

Departmental Technician 7 One year of experience performing experienced-level administrative support activities equivalent to the 7-level in state service. Departmental Technician 8 One year of experience as a technician or paraprofessional equivalent to the entry level in state service.OR One year of experience performing administrative support activities equivalent to the 8-level in state service.

Departmental Technician E9 Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.OR One year of experience performing advanced secretarial or supervisory administrative support activities equivalent to the 9-level in state service.

Departmental Technician 10 Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.Alternate Education and Experience Departmental Technician (Trainee) 7 Two years of experience in a 7 level or higher non-administrative support ECP Group One classification. OR One year of experience as a first-line supervisor in an ECP Group Three classification.

Departmental Technician 7 Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

Departmental Technician 8 Possession of a Bachelor’s degree may be substituted for the experience requirement.

Departmental Technician E9 Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Departmental Technician 10 Possession of a Bachelor’s degree and one year of professional experience may be substituted for the experience requirement.This position is open to all applicants. The physical location of this position is Ottawa County MDHHS, 12185 James Street, Holland, MI 49424. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:• A secure work location that allows privacy and prevents distractions.

  • A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
  • Suitable lighting, furniture, and utilities.
  • Work must be in performed in the State of Michigan

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about this specific position, please email [email protected].

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MDHHSJobs #MDHHSJobs #Veteranfriendly #CareersWithPurpose #CommunityHeroes MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

How this job compares

Set against the 4,211 open Technical Support jobs on Olive Jobs, counted October 30, 2026.

Pay
  • This posting$23.93–36.63/hr
  • Michigan median$21–37/hr29 hourly ranges
  • US median$21–36/hr1,353 hourly ranges

This range's midpoint, $30.28/hr, is 4% below the Michigan median midpoint ($32/hr) — in the middle half of Technical Support hourly ranges in Michigan.

Openings
Olive Jobs lists 92 open Technical Support jobs in Michigan and 4,211 across the US. 7% of them nationwide are listed as remote or flexible.
Hiring the most in Michigan
Experience
This posting asks for at least 1 year of experience — less than three in four Technical Support postings that state a minimum ask for (median 3 years, across 2,749 postings).
Education
373 of the 4,211 open Technical Support jobs (9%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 30, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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