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Food Hall Supervisor

Part-time

Ithaka Hospitality Partners

Cambridge, MAPart-time / Full-timeSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Cambridge, MA
Schedule
Part-time / Full-time
Work Authorization
Not specified

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Job overview

The Food Hall Supervisor oversees cleanliness, organization, and guest experience in a shared food hall. The role leads the front-of-house environment, maintains dining and common areas, and supports guest engagement, student interaction, and operational flow. Working with the Food Hall General Manager and Event Manager, the supervisor helps ensure efficient operations, hospitality, and adherence to Ithaka Hospitality Partners standards.

Skills & qualifications

RequiredNice to have

Skills

Team MotivationTeam TrainingTeam SupervisionCommunicationGuest ServiceAttention to DetailOrganizationCleanlinessSafety StandardsHigh-Volume Guest ManagementMultitaskingStanding for Long PeriodsLifting Up to 50 Lbs

Qualifications

1+ Years Supervisory or Lead Experience

Full job description

Part-Time & Full-Time Opportunities Available! The Food Hall Supervisor oversees the overall cleanliness, organization, and guest experience within the shared food hall space. This role leads the front-of-house environment, ensuring that dining areas, seating zones, walkways, and common spaces remain spotless, well-maintained, and guest-ready at all times. The Supervisor is a highly visible, hands-on leader who works closely with the Food Hall General Manager and the Event Manager to ensure efficient operations, world-class hospitality, and adherence to all Ithaka Hospitality Partners standards. This position supports guest engagement, student interaction, and operational flow throughout the day. This position reports directly to the Food Hall General Manager. Qualifications 1-2 years of supervisory or lead experience in hospitality, facilities, retail, or food service; food hall experience is a plus. Ability to motivate, train, and supervise a diverse team in a positive and productive manner. Exceptional communication and guest service skills. Strong attention to detail, organization, cleanliness, and safety standards. Ability to work with high volumes of guests and manage multiple priorities simultaneously. Must be able to stand for long periods and lift up to 50 lbs. Flexible schedule including nights, weekends, and holidays. Working Conditions Long periods of standing and walking throughout the food hall. Frequent lifting of bus tubs, chairs, waste bags, and supplies up to 50 lbs. Fast-paced, high-energy environment with continuous guest interaction. Collaboration with students and emerging hospitality professionals is expected.

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