Product Manager

About Us Overjoy is an AI-native sales company for SMBs. We began as a sales platform for consumer brands, then expanded to running the full sales process end-to-end and selling the outcome. Every consumer brand needs a wholesale department: someone to find the right retailers, reach out, close the account, and keep it reordering. For most brands that department is too expensive to hire. Overjoy runs it for them with people, AI agents, and the software we spent years building for exactly this job. Over 800 brands like Nature's Path, Milk Bar, and Simply Gum use Overjoy to grow wholesale revenue. We're backed by Bessemer, OSV, Floodgate and founders of Thumbtack, CareRev, Ando, and Unsupervised — and 6 of our own customers invested after using the product. The Role We're hiring our first Product Manager to own a core area of the Overjoy product end-to-end — from customer discovery through spec, build, and launch. You'll work close to customers and close to the code: talking to brands to understand their real problems, turning what you hear into crisp specs, prototyping fixes yourself in Claude Code, and partnering with engineering to ship. You'll own the full loop from "customer pain → problem statement → prototype → shipped feature → measured outcome." This is a builder's PM role. You won't be grooming a backlog or making roadmap decks. You'll be one of our most important sources of signal about what to build next — with the autonomy to act on it. What You'll Own

• Own a product area end-to-end — discovery, spec, prioritization, launch, and the metrics that prove it worked

• Run discovery calls that surface real insight, not feature wishlists

• Turn customer pain into precise, engineer-ready problem statements and specs

• Prototype and ship small fixes yourself using Claude Code, without waiting on engineering

• Partner with engineering and design to scope, sequence, and ship

• Define success metrics up front and hold the work to them

• Lead launches end-to-end: comms, customer education, follow-up

• Dogfood Overjoy internally and feed what you learn back into the roadmap

You Might Be a Fit If You

• Sit naturally between customers and engineering, translating one to the other

• Ramp on complex, fast-changing products faster than people expect

• Have sharp product judgment — you can cut scope down to the thing that actually matters

• Get excited about prototyping with AI tools (Claude Code, Cursor, etc.) and shipping small things yourself

• Ask sharp questions and synthesize what you hear into a decision

• Want real ownership over outcomes and launches — not queues and tickets

• Are happiest when half your week is talking to customers and the other half is building / writing / shipping

Requirements

• Comfortable interacting with customers regularly via video, email, and chat

• Strong technical communication — can write a clear, engineer-ready bug report or feature spec

• Comfortable using AI coding tools (Claude Code, Cursor, or similar) to ship real things

• Willing to work in-person from our NYC office

• Excited to work in a fast-growing startup environment

Extra Points For

• Prior PM, APM, founding, or solutions/TAM role at an early-stage startup

• Track record of using AI coding tools to ship features or prototypes you can point to

• Experience in CPG, B2B sales tools, or wholesale

• You've taken a customer insight all the way from discovery to a shipped launch

Why Overjoy? Build for a real problem in a wildly underserved market. Brand founders with multiple exits tell us, "I wish I had Overjoy when I launched my first brand." Wholesale has always been the most expensive channel for a small brand to staff. We're making it the cheapest. Agents that do the work, not features that help. We spent years building sales tools for people. It turns out agents learn and use those tools better and faster than any person could. Our customers were limited by time and headcount; now they get an AI team instead of one overworked founder. You'll shape the product those agents run on, and you'll see them work for real brands every day. You're joining the ground floor. You'll shape how we do product discovery, prioritization, and launches from day one — and define what those motions look like for years to come. Our customers love us. More than 5 of our customers have started agencies as a side business helping others use Overjoy. One joined our team full-time! We're built to last. We run a capital-efficient business with a clear path to profitability, so you're building on a foundation, not a countdown. Why You Shouldn't Join This isn't a 9-to-5 job. We're doing hard things with a small team, and it's intense. We won't sugarcoat that. You'll take full ownership and responsibility. You won't just execute. You'll identify problems, shape solutions, and be accountable for the outcomes and launches you drive. That level of autonomy can be exciting, but also stressful — and it's not for everyone. You'll wear a lot of hats. One day you're on a discovery call. The next you're writing a spec, prototyping in Claude Code, and prepping a launch email. If you prefer clearly defined roles and boundaries, this might not be the right environment. Perks & Benefits

• Competitive salary + meaningful equity

• Health, dental, and vision insurance (U.S.)

• Free lunch & dinner around the office

• Generous budget for laptops, monitors, and other equipment