Dir Integrative Care Services

Job Description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Vice President-Nursing Admin

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $57.36 - $85.47 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Job Summary: The Director of Integrative Care Services provides strategic and operational leadership for a portfolio of integrative care programs and services that enhance the patient and family experience across the continuum of care. The director ensures the effective integration, quality, and performance of assigned service lines while advancing patient-centered outcomes, workforce engagement, and organizational priorities. This leader partners with interdisciplinary teams to develop and execute strategic initiatives, optimize operations, and support innovation in the delivery of integrative care services. The director exemplifies the Rush mission, vision, and values, and acts in accordance with Rush policies and procedures.

Other information:

Required Job Qualifications:

• Bachelor’s degree in healthcare administration, physical therapy, speech therapy, or therapeutic recreation.

• 7+ years of leadership experience in healthcare, preferably in therapy services or integrative medicine.

• Demonstrated experience in managing interdisciplinary teams.

• Strong understanding of regulatory standards for service lines within the scope of this role.

• Excellent communication, strategic planning, and program-building skills.

Preferred Job Qualifications:

• Preferred: licensure in PT/OT/SLP.

Physical Demands:

Competencies:

• Strategic Vision and Execution: Demonstrates exceptional strategic thinking and planning abilities, effectively solving complex problems while consistently modeling, supporting, and promoting the Rush mission, vision, and values.

• Influence and Conflict Resolution: Proven track record of positively influencing behavior and outcomes, adeptly resolving conflicts, and fostering a collaborative and productive work environment.

• Decisive Leadership: Exhibits the ability to make difficult decisions with confidence, handling politically sensitive matters with tact, professionalism, and sound judgment.

• Talent Development and Management: Strong acumen and passion for people development and talent management, driving a culture of continuous learning, professional growth, and high performance.

• Process Improvement Expertise: Demonstrates a deep understanding of process improvement methodologies, leading initiatives that enhance operational efficiency and quality of care.

• Emotional Intelligence and Professional Maturity: High level of emotional intelligence, displaying professional maturity, empathy, and the ability to build strong relationships with diverse stakeholders.

• Exceptional Communication Skills: Excellent communication skills, including written, interpersonal, and public speaking, effectively conveying ideas and information to various audiences.

• Healthcare Finance and Business Acumen: Exceptional understanding of volatile healthcare environments. Ability to lead through challenges to maintain strong financial performance.

• Evidence-based practice and Implementation Science: Working knowledge of EBP and implementation science principles that foster translation of research to the point of clinical care.

• Culture building and development: Demonstrates ability to lead, change, and develop strong positive cultures using principles from just culture, HRO, safety and wellbeing.

Disclaimer:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:

Job Responsibilities:

Strategic Leadership:

• Develop and execute an Integrative Care Services strategic plan aligned with the nursing strategic plan, along with goals for patient-centered and holistic care.

• Evaluate and implement emerging evidence‑based interventions that support healing, well‑being, recovery, and patient experience.

Operational Leadership:

• Provide administrative and operational leadership for respective departments, ensuring high-quality service delivery.

• Direct departmental staffing models, productivity metrics, scheduling, licensure requirements, and regulatory compliance.

• Oversee operational workflows, documentation practices, and integration with electronic medical records.

• Ensure compliance with state/federal regulations and accreditation standards for therapy services and other integrative care services.

• Establish policies supporting access to integrative care services based on patient needs.

• Provide leadership that helps drive excellence, compliance,e and execution of plans.

People Leadership:

• Foster a positive and inclusive organizational culture that promotes operational excellence, professional growth, collaboration, and commitment to Rush’s mission, vision, and values.

• Lead aspects of human resources, including leader and staff coaching, development, competency assessment, and productivity enhancement utilizing a just culture approach.

• Work with human resources to implement strategies to attract, retain, and develop top talent.

• Lead and oversee employee engagement initiatives, ensuring that staff and leaders are motivated and satisfied.

Financial Management:

• Develop and manage operating and capital budgets for integrative care departments.

• Evaluate opportunities to enhance revenue and reduce expenses without sacrificing quality.

• Ensure financial targets are met and continuously review revenue opportunities and productivity standards.

• Ensure appropriate documentation for billing and reimbursement.

Patient Experience & Quality Improvement:

• Foster a culture of continuous quality improvement and patient safety through the utilization of evidence-based practices and implementation science principles.

• Lead initiatives to enhance patient satisfaction, holistic well‑being and healing, functional outcomes, and emotional/spiritual support.

• Develop metrics for patient-centered outcomes in integrative care services.

• Maintain strong collaboration with care management, nursing, clinicians, and support services.

• Partner with the patient experience team and nursing leaders to lead the development and execution of strategies to improve patient experience.

• Ensure ongoing clinical compliance and readiness with accreditation standards and regulatory requirements.

• Lead using principles of being a Highly Reliable Organization and utilization of Just Culture principles.

Growth & Collaboration:

• Collaborate with academic partners and internal education teams to support student rotations.

• Develop collaborative relationships with national, community, clinical, and professional organizations.

• Partner with hospitals and clinics across the Rush system to ensure operational alignment.

• Support organizational goals, standards, and business strategies.

• Engage with key stakeholders, including patients, families, staff, and community partners, to gather insights and feedback that inform strategic decisions and improve patient care.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position Dir Integrative Care Services

Location US:IL:Chicago

Req ID 30431