Educational Technology Consultant-WAE

This position is located in Baton Rouge, LA

Office of Assessment, Accountability, and Analytics

Job Focus Area This role within the Office of Assessments, Accountability, and Analytics directly reports to the Director of Research and Data Privacy and plays a key role in supporting agency-wide compliance with student data privacy laws, regulations, policies, and security requirements. The Data Privacy Coordinator works closely with the Data Privacy Program Manager, agency leadership, and staff across the Louisiana Department of Education to promote responsible handling and protection of sensitive education data. This is a part-time, fully in-person position with an expected workload of approximately 20–24 hours per week. All work hours must be performed on-site at the Claiborne Building in Baton Rouge; remote or telework options are not available. The position is responsible for building and managing the infrastructure around privacy processes, which include coordinating and monitoring agency data privacy training and compliance activities; data system access requests, and approvals; supporting privacy and security procedures; and helping ensure agency staff understand and follow applicable data privacy requirements. A significant component of this position is the development, maintenance, troubleshooting, and improvement of technology-based tracking and workflow solutions. The successful candidate should be comfortable working hands-on with spreadsheets, formulas, automated workflows, forms, and other technology tools; identifying why a process is not working as expected; and independently researching and implementing solutions. The role requires strong organizational, communication, analytical, and technical problem-solving skills; attention to detail; and the ability to manage confidential information and multiple compliance activities simultaneously. The ideal candidate is a technically capable problem-solver who can build and maintain automated tracking systems, monitor whether they are functioning correctly, troubleshoot errors, and identify opportunities to improve and streamline processes. Experience with the tools currently used in our tracking systems, including Google Sheets, Apps Script, Jotform, Google Forms, and Google Data Studio/Looker Studio is highly desirable. Applicants with the following experience are encouraged to apply:

• Experience developing, maintaining, or using tracking systems, spreadsheets, databases, dashboards, or other tools to monitor information and compliance activities.
• Experience developing, maintaining, or using tracking tools or systems to monitor projects, activities, deadlines, requests, approvals, compliance activities, or other processes.
• Experience developing or maintaining standard operating procedures, guidance documents, training materials, or other compliance resources.
• Strong organizational and project management skills, with the ability to manage multiple processes, deadlines, approvals, and stakeholders simultaneously.
• Strong analytical and problem-solving skills, with the ability to identify gaps, inconsistencies, and potential compliance issues and determine appropriate next steps.
• Strong attention to detail and demonstrated ability to identify discrepancies, missing documentation, or potential compliance issues.
• Advanced proficiency with Google Sheets and/or Microsoft Excel, including complex formulas, lookups, conditional logic, data validation, filtering, and other spreadsheet functionality.
• Experience with Google Apps Script or other automation tools, including the ability to understand, troubleshoot, modify, or improve existing automated processes.
• Advanced proficiency with Jotform, including forms, submissions, workflows, integrations, and troubleshooting. Experience with Google Forms and Google Data Studio/Looker Studio is also preferred.
• Ability to independently troubleshoot technical problems, research solutions, understand existing systems or processes, and implement improvements with limited direction.

A bachelor’s degree plus six years of experience in education, administrative services, web development, or graphic design; OR

A master's degree plus four years of experience in education, administrative services, web development, or graphic design; OR

A doctorate in education plus two years of experience in education, administrative services, web development, or graphic design.

The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:

• Build, maintain, and improve tracking systems for data privacy training, data system access, data-sharing agreements, and other compliance activities using tools such as Google Sheets, Excel, Data Studio, Apps Script, and Jotform.
• Monitor privacy compliance activities and deadlines, identify outstanding items or issues, and follow up with agency staff, supervisors, and other stakeholders to ensure requirements are completed.
• Process and track data system access requests, including reviewing documentation, monitoring approvals, and tracking access modifications and removals.
• Review tracking systems and technology-enabled processes for accuracy and functionality, identify errors, formula issues, workflow problems, gaps, or inconsistencies, and troubleshoot or coordinate solutions.
• Develop reports, dashboards, and other tools to provide the Data Privacy Program Manager, Director of Research and Data Privacy, and agency leadership with visibility into privacy and compliance activities.
• Identify and implement opportunities to streamline or automate processes, including the use of formulas, scripts, workflows, forms, and other technology solutions to improve efficiency and accuracy.
• Develop and maintain privacy-related documentation, including standard operating procedures, guidance, training materials, communications, and other staff resources.
• Work closely with the Data Privacy Program Manager, Information Technology, security staff, and agency offices to support privacy, security, access-control, and compliance processes; respond to questions; and support audits, reviews, and other special projects.

Position-Specific Details: Appointment Type: This is a part-time WAE position and is not eligible for benefits or paid holidays and has a limit to the number of hours worked (maximum of 1245 hours) in a 12-month period, beginning with the first day of employment. The hours belong to the employee, and any available hours follow the employee.Career Progression: This position does not participate in a Career Progression Group.

Work Schedule: Work hours are Monday - Friday. Work hours will be determined.

Compensation: The salary offered will be determined based on qualifications and experience. This position has a Special Entrance Rate (SER) of $30.13/hour.

**Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.

How To Apply:No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. You may attach a resume; however, only the information listed on the online application will be considered to determine qualification. All education, prior experience, including dates related to education and prior experience MUST be listed in the online application. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Note: Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

Contact Information: For further information about this vacancy contact: Louisiana Department of Education – Human Resources PO Box 96064 Baton Rouge, LA 70804 [email protected] Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.