
Police Community Engagement Specialist
APPLETON, WIJobSeen todaySeen in employer's feed today
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Job overview
The Police Community Engagement Specialist builds relationships between the Appleton Police Department and community organizations, residents, and volunteers. The role coordinates outreach programs and events, supports public and internal communications, manages digital content, and tracks engagement and community feedback. It also works across department units to identify engagement opportunities and emerging community concerns, and attends command staff and crime council meetings.
Skills & qualifications
Skills
Qualifications
Full job description
JOB REQUIREMENTS: ESSENTIAL JOB FUNCTIONS Build, maintain, and strengthen relationships with schools, nonprofits, businesses, neighborhood groups, civic organizations, volunteers, and Community Advisory Board members. Coordinate, support, and attend APD outreach events, community meetings, specialty program activities, and engagement initiatives, including evenings and weekends as required. Lead and manage APD's Neighborhood Watch/Neighborhoods program and volunteer program. Conduct and facilitate community, civic, and group meetings to exchange information, gather feedback, and build trust. Support communication to the community keeping them informed about APD operations, initiatives, and events through timely, accurate, and positive communication. Respond to community inquiries across email, website, and phone, ensuring consistent and transparent communication. Participate in the coordination of news conferences, media events, and critical-incident communication. Manage and update website content and ensure digital messaging aligns with APD policy, brand standards and ADA compliance. Track engagement metrics, community feedback trends, and communication effectiveness. Participate as a member of the Social Media team to contribute, plan, create social media content that reflects APD priorities, seasonal trends, safety messaging, and community engagement. Capture photos and video to support digital storytelling and department visibility. Oversee Department participation in community programs such as the Resident Leadership Academy, crime prevention activities, district-level outreach, internal police events and seasonal campaigns. Coordinate logistics for community events, including planning, scheduling, staffing needs, communication with partners, and onsite support. Support special projects, grant-related outreach, surveys, and emerging community initiatives. Work closely across the department with patrol to include patrol briefings, specialty units, district commanders, and other internal units to identify engagement opportunities and community issues. Keep command staff updated on emerging community concerns that may affect APD's service delivery or reputation. Disseminate departmental information effectively across internal and external audiences. Attend weekly command staff meetings and monthly crime council meetings. OTHER JOB FUNCTIONS Predictable attendance and ability to work additional hours as needed to include nights and weekends. Alignment with APD's values of compassion, integrity and courage. ***** OTHER EXPERIENCE AND QUALIFICATIONS: This position requires a bachelor's degree in communications, public administration, or a related field or a combination of experience and training which provides the necessary knowledge, abilities and skills. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.governmentjobs.com/careers/appletonwi
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